Talent Services Singapore Learning Deployment CoordinatorAssociate

Taguig - Philippines

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Learning Deployment Coordinator Associate (Virtual Talent Hub)

In the Deployment team we are responsible for delivering an exceptional learning experience to our learners through the planning and delivery of high-quality learning programs and activities.

JOB SPECIFICATION
Role : Learning Deployment Coordinator Singapore
Team : Singapore Learning & Development Team
Reports to : Singapore Learning & Development Leader
Key stakeholders : Service Line Business Teams
Purpose : To support the learning needs of our people.

Your key responsibilities
1. Learning Deployment Management
Manage the deployment of Global Regional or Country learning courses across various delivery channels (e.g. virtual/hybrid classrooms webcasts eLearning etc).
Build and maintain relationships with business stakeholders.
Support deployment projects and liaise with teams for learning administration.
Ensure compliance with established controls

2. Class and Participant Management
Manage overall logistics for learning events including attendance lists and registrations via the in-house learning system.
Manage participant management for assigned courses including assisting in registration scheduling communication handling queries managing the in-house learning system and shares best in class principles with teams.
Manage instructor and learner management including assisting in scheduling communication handling queries and managing the in-house learning system.
Deliver end-to-end logistics for learning events including setting up virtual training rooms monitoring and reporting on absentees providing logistical support to instructors and organizing course materials for virtual/hybrid classrooms. Produce virtual sessions and serve as emcee.
Manage post-course administration including Continuing Education (CE) processing maintaining CE records sending course evaluation requests compiling evaluation results conducting learning compliance checks and arranging for make-up sessions.

3. Reporting and Continuous Improvement
Support learning reporting by preparing and analyzing learning reports and information and monitors training consumption.
Assess continuous process improvement on training needs and compliance and handle queries from instructors and learners.
Contribute to the effective measurement of learning solutions and seek to continuously improve internal practices to best in class standards.

4. Budget and Vendor Management
Manage operational budgets including reviewing monthly pre-billing reports and monitoring training costs.
Coordinate vendor and venue management including sourcing coordinating and processing invoices.

5. Qualification Program Support
Process and clear claims related to EY-sponsored professional qualification programs.
Send timely reminders to participants regarding program requirements and deadlines.
Prepare and manage training agreements for EY-sponsored professional qualification programs.

6. Additional Duties
Manage conference and event logistics providing on-site support during overseas/external training events.
Monitor and process professional qualification programs.
Manage SharePoint site content.
Perform any other duties as assigned.

Skills and attributes for success
Key Traits: Dynamic organized and solution-oriented.
Project management skills and familiarity with virtual delivery platforms.
Proficiency in SuccessFactors or similar Learning Management Systems is an advantage.
Proficiency in Microsoft Office applications particularly Excel and PowerPoints.
Attention to detail and commitment to data accuracy.
Strong interpersonal and communication skills.
Ability to work under pressure and multi-task effectively.
Ability to work independently and collaboratively in a virtual environment.

To qualify for the role you must have
Bachelors degree or equivalent experience preferred.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

Required Experience: