program Manager

Philadelphia, PA - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Primary Responsibilities Include:

Working directly with customers in our agencies to gather and document business requirements needed to comply with established policy and procedures within the organization.

Gathering preparing and submitting information and documentation to the various security legal and administrative approvers required in the process.

Meeting with a diverse group of stakeholders to include legal business and security teams to help ensure timely processing and approval of business requests.

Reviewing interpreting and providing input on contract agreements and other business-related contractual documents.

Collaborating with vendors ensuring clear communication of Commonwealth requirements and cloud use documentation where required.

Researching whether there is already a current solution in use in the Commonwealth that would meet the documented business needs.

Providing general guidance to our customers on the business approval process and its underlying policies and processes.

Overall tracking and managing of the backlog of requests.

Facilitating any requests for additional information that may arise during the approval process.

Serving as an overall point of contact and subject matter expert for both agency and delivery center staff.

Required Experience:

1. Required: 2 years full-time experience managing projects program management or process administration (does not need to be in an official capacity as a project/program manager).

2. Required: 3 years full-time experience dealing directly with customers.

3. Required: 1 years of experience in vendor management.

4. Required: Strong leadership and organizational skills.

Skill	Required / Desired
Experience managing projects program management or process administration	Required
Full-time experience in a customer-facing role	Required
Experience in vendor management	Required

Primary Responsibilities Include: Working directly with customers in our agencies to gather and document business requirements needed to comply with established policy and procedures within the organization. Gathering preparing and submitting information and documentation to the various security l...