Senior Director, Field & Partner Marketing

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.

We are seeking aSenior Director of North America Field & Partner Marketingto lead and scale regional go-to-market execution acrossField Marketing and Partner Marketing. This role owns the strategy execution and performance of North America field programs and partner initiatives with clear accountability forpipeline creation acceleration and revenue impact.

This leader will manage and developboth Field Marketing and Partner Marketing teams ensuring field-led programs driveTQLs SAOs and bookings while partners contribute meaningful sourced and influenced pipeline. The role blends strategic GTM leadership with hands-on operational excellence and close alignment to regional sales leadership.

Key Responsibilities

Field Marketing Leadership (Primary Growth Engine)

Own theNorth America Field Marketing strategy aligned to regional sales priorities territories segments and GTM motions.

Design and executescalable high-impact field marketing programs including regional events executive engagements roadshows field webinars and account-based initiatives.

Partner closely with regional sales leadership to supportterritory planning pipeline creation deal acceleration and forecast confidence.

Drive measurable field marketing outcomes acrossTQLs SAOs and bookings ensuring field programs directly influence pipeline velocity and revenue growth.

Ensure field initiatives are integrated with digital ABM and lifecycle marketing to delivercohesive multi-touch buyer journeysacross the funnel.

Partner & Channel Marketing Leadership

Own theNorth America Partner Marketing strategy driving partner-sourced and partner-influenced pipeline across resellers agents and strategic partners.

Lead partner co-marketing initiatives that increasedeal registrations TQLs SAOs and bookings aligned to regional sales goals.

Oversee partner recruitment enablement and activation programs in close partnership with Sales and Partner leadership.

ManageMDF strategy governance and optimization ensuring investments drive high-quality pipeline and measurable ROI.

Shared Ownership & GTM Leadership

Lead mentor and scale high-performingField Marketing and Partner Marketing teams fostering strong collaboration and shared accountability for revenue outcomes.

Developintegrated full-funnel GTM programsthat connect field partner and digital motions into a unified regional execution model.

Ownattribution measurement and reportingfor field and partner marketing providing clear visibility intoTQLs SAOs pipeline bookings and ROI.

Partner cross-functionally withSales Growth Marketing Product Marketing Revenue Operations and Digital teamsto ensure tight GTM alignment and execution excellence.

Continuouslyoptimizeprograms based on performance data pipeline insights and feedback from sales and partners.

Qualifications

10 years of experience acrossfield marketing and partner/channel marketingin B2B environments with significant North America scope.

Proventrack recordof building and scalingfield marketing programsthat drive TQLs SAOs and revenue impact.

Strong experience leadingpartner or channel marketingmotions tied directly to sales outcomes.

Demonstrated people leadership experience managingmulti-team regional organizations.

Deep understanding ofregional GTM strategy sales alignment ABM and multi-touch campaign execution.

Data-driven mindset with experience inattributionmodeling pipeline reporting and performance optimization.

Exceptional cross-functional leadership and executive communication skills.

Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location this role is Hybrid and would require 3 days a week (M W TH) in our San Ramon office.

As part of our continued commitment to diversity equity and inclusion Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including but not limited to: skill set depth of experience certifications and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally the total compensation package for this position may also include an annual performance bonus stock and/or other applicable incentive compensation plans.

Our total reward package also includes:

Health dental and vision coverage beginning on the first day of employment. Five9 covers 100% of the employee portion of the health dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability Basic Life Insurance and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off Company paid holidays paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$153800$338300 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.

View our privacy policy including our privacy notice to California residents here: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Required Experience:

Exec

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...