Dutch speakers- Customer Support- Porto

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

About the role

We are looking for a Dutch-speaking Customer Support Representative to join an international team based on-site in Porto. You will be responsible for delivering outstanding support and ensuring an excellent customer experience for Dutch-speaking customers.

Responsibilities

Provide customer support in Dutch via phone email and chat
Assist customers with inquiries technical issues and account-related questions
Ensure high levels of customer satisfaction and service quality
Accurately document interactions and resolutions in internal systems
Work closely with internal teams to resolve escalated cases

Requirements

Native or fluent Dutch (C1/C2 level)
Good level of English (B2 or higher)
Strong communication and problem-solving skills
Customer-focused mindset
Ability to work on-site in Porto
Previous customer support experience is a plus but not mandatory

About the role We are looking for a Dutch-speaking Customer Support Representative to join an international team based on-site in Porto. You will be responsible for delivering outstanding support and ensuring an excellent customer experience for Dutch-speaking customers. Responsibilities Provide c...