Dutch-Speaking Junior Customer Support Representative

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

About the Role

We are looking for a motivated and detail-oriented Dutch-speaking Content Moderator to join our on-site team in Lisbon. In this role you will ensure that all user-generated content complies with the platforms guidelines creating a safe and positive experience for users.

Key Responsibilities

Review and moderate content submitted by users in Dutch
Ensure compliance with community standards and policies
Identify and escalate potentially harmful content
Maintain high attention to detail and accuracy in decision-making
Collaborate with the team to improve moderation processes

Requirements

Fluency in Dutch (B2 level or higher); English for internal communication
Excellent attention to detail and strong analytical skills
Ability to work on-site in Lisbon on a rotating shift schedule
EU citizenship or valid Portugal residence permit required
Comfortable with exposure to sensitive or explicit content

What We Offer

Meal Allowance: 7.63 net per working day
Transport Allowance: Not provided

Relocation Support:

For candidates relocating from outside Portugal:
- Room in a shared apartment for up to 12 months at 280/month (all utilities included; deducted directly from payslip)
- Flight reimbursement up to 400 (Economy class) after completing 6 months of employment
For candidates already in Portugal:
- Relocation support is available only if currently housed by a competitor company

About the Role We are looking for a motivated and detail-oriented Dutch-speaking Content Moderator to join our on-site team in Lisbon. In this role you will ensure that all user-generated content complies with the platforms guidelines creating a safe and positive experience for users. Key Responsibi...