Junior Dutch Speaking Customer Support Representative

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

Provide exceptional customer support to Dutch-speaking clients via phone email and chat.
Handle inquiries related to products services and technical issues.
Resolve customer complaints and issues in a timely and professional manner.
Work closely with other departments to provide seamless customer service and solutions.
Maintain accurate records of customer interactions and feedback in CRM systems.
Identify opportunities to improve the customer experience and escalate complex issues when necessary.
Work towards individual and team performance goals.

Requirements:

Native or fluent Dutch speaker (C1/C2 level) with excellent verbal and written communication skills.
Previous experience in customer support or a customer-facing role is a plus.
Strong problem-solving and conflict-resolution skills.
Ability to work effectively in a fast-paced environment.
Proficiency with CRM systems and Microsoft Office Suite.
Team player with a positive attitude and a passion for customer service.

Benefits:

Relocation support to help you settle in Lisbon.
Full training and career development opportunities.
Health and dental insurance.
On-site position in a vibrant multicultural office.
Opportunity to work with a global client and be part of a highly skilled team.

Key Responsibilities: Provide exceptional customer support to Dutch-speaking clients via phone email and chat.Handle inquiries related to products services and technical issues.Resolve customer complaints and issues in a timely and professional manner.Work closely with other departments to provide s...