Lead ERP Support Analyst – Microsoft Dynamics 365 Manufacturing
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Lead ERP Support Analyst Microsoft Dynamics 365 Manufacturing
About PROENERGY
PROENERGY is an engineering R&D and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing turnkey project execution power purchase agreements and asset lifecycle care for turbines and plants. Where others see impossible energy challenges PROENERGY provides innovative aeroderivative solutions.
Our Footprint
PROENERGY delivers fast-start dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers.
In Sedalia Missouriour 600000 sq ft Center for Excellence in Manufacturinga world-class investment in fast-start power and the only campus of its kind in the worldis growing by 40 percent.
In Houston Texasour 500000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility which executes comprehensive services for aeroderivative engines under one roof.
InKansas City we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power.
And ourworldwide service centersensure local service expertise near our customers. Our expanding service footprint includes Phoenix Buenos Aires New Brunswick and additional locations in Europe Australia and Southeast Asia.
Our Philosophy
We take care of our people and strive to make a positive difference for the world. We offer competitive pay excellent benefits that include Medical Dental Vision and Life/Disability Insurance at minimal cost to the employee 10 paid holidays paid time off and a 401K plan. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills we encourage you to apply today.
Position Summary
The Lead ERP Support Analyst for Microsoft Dynamics 365 Manufacturing will serve as the primary resource for supporting manufacturing and production-related modules within the organizations ERP ecosystem. This role combines functional expertise in manufacturing processes with technical proficiency in D365 Supply Chain Management and Production Control. The individual will lead troubleshooting configuration and optimization efforts ensuring system stability and alignment with business objectives. Acting as a liaison between business stakeholders and technical teams this position plays a critical role in driving efficiency across production planning shop floor control and resource management.
Reports To: Vice President Enterprise Applications
Work Location: 6401 North Eldridge Pkwy Houston TX 77041 or6246 McHard Road Houston TX 77053
Position Responsibilities
- Serve as the lead support resource for D365 Manufacturing modules including Production Control Master Planning Shop Floor Control and Resource Scheduling.
- Provide Level 2 and Level 3 support for functional and technical issues ensuring timely resolution and minimal business disruption.
- Collaborate with business users to gather requirements configure solutions and implement enhancements.
- Manage escalations and coordinate with Microsoft support when necessary.
- Oversee system updates patches and deployments using Lifecycle Services (LCS) and Azure DevOps.
- Develop and maintain documentation for processes configurations and troubleshooting steps.
- Support integrations with other systems and ensure data integrity across manufacturing workflows.
- Train and mentor junior support team members on manufacturing-related ERP functionalities..
Required Qualifications
- 5 years of experience supporting Microsoft Dynamics 365 Manufacturing or similar ERP systems.
- Strong understanding of manufacturing processes including production planning scheduling and shop floor operations.
- Technical proficiency in SQL Power Platform (Power BI Power Automate) and data migration tools.
- Experience with Microsoft Lifecycle Services (LCS) and Azure DevOps for ERP deployments.
- Excellent problem-solving and communication skills with the ability to work cross-functionally.
- Bachelors degree in Manufacturing Industrial Engineering Information Technology or related field
- US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
- Successful candidate will need to satisfactorily complete pre-employment drug screen and background check.
Desired Qualifications
- Experience with D365 Finance and Operations Activity modules.
- Familiarity with API integrations and customizations within D365.
- Knowledge of security roles and user management in Dynamics 365.
- Exposure to cloud technologies and Azure services.
Desired Certifications
- Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330)
- Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310)
- Microsoft Certified: Power Platform Functional Consultant Associate
Working Conditions
- Office environment with occasional visits to secure facilities and operations centers.
- Standard business hours with 24/7 availability.
It is PROENERGYs policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race color religion sex pregnancy age disability national origin marital status ancestry medical condition military status or any other characteristic protected by State or Federal law.
Required Experience:
IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
About Company
PROENERGY was founded in 2002 by President and CEO Jeff Canon. PROENERGY completed construction on its corporate office in Sedalia, Missouri in 2006. Since that time our campus has undergone multiple expansions, currently sitting on 90-acres and featuring 900,000 square feet of ...
