Systems Support Specialist
Boston, NH - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryResponsible for providing administrative support to Digital projects by analyzing requirements collaborating with Digital teams and contributing to the successful implementation of the project. and managing projects of small scope.
Does this position require Patient Care
No
Essential Functions
-Provide assistance to management and Technical Project Managers in request management project prioritization resource allocation and regular portfolio reviews.
-Research collect and evaluate project data necessary to meet project reporting and evaluation requirements.
-Design and develop the configurations to be deployed on systems using the approved solution assessment to meet customer requirements.
-Provide technical assistance to management and Technical Project Managers in the creation of project concept and project charter documents.
-Develop maintain update and oversee project plans and schedules using tools.
Qualifications
Education
Bachelors Degree Related Field of Study required
Can this role accept experience in lieu of a degree
Yes
Licenses and Credentials
Experience
Similar work experience 0-1 year preferred
Knowledge Skills and Abilities
- Developing knowledge of project management principles concepts and practices.
- Knowledge of the system development life cycle used for the development of new systems and enhancements to existing information systems.
- Knowledge of IT concepts and basic operating principles of data communications information systems hardware and software.
- Knowledge of personal computers and personal computer software.
- Knowledge of file maintenance and report generation methods.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$30.21 - $43.16/HourlyGrade
5EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Key Skills
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.