First shift - on call as required

Position is hybrid - candidate can work from home until project/troubleshooting requires visiting a site

Pay Range

Major Responsibilities

• Serves as the enterprise-level escalation point for major network incidents guiding crossfunctional teams through complex troubleshooting and recovery efforts.
• Provides enterprise roadmap input for network operations technologies aligning longterm engineering direction with Advocate Healths strategic goals.
• Leads technical governance for network operational standards ensuring consistency across regions and technology domains.
• Reviews and validates highlevel architectural proposals to ensure operational viability supportability and lifecycle alignment.
• Identifies and executes opportunities for automation and orchestration including Catalyst Center ACI SDWAN and cloud networking workflows.
• Develops or oversees the development of advanced engineering runbooks diagnostics and toolsets to elevate operational maturity across the enterprise.
• Applies deep understanding of network telemetry assurance platforms and performance analytics to drive proactive issue identification and resolution.
• Leads enterprisewide technology evaluations pilots and proofsofconcept for emerging network operations technologies.
• Mentors Senior and Intermediate engineers providing guidance on deep-dive troubleshooting enterprise thinking and crossplatform systems design.
• Leads internal technical learning sessions and contributes to the development of enterprise knowledge libraries and engineering standards.
• Serves as the technical authority for network operations in executivelevel or crossorganizational discussions.
• Configure install maintain and troubleshoot complex local area network (LAN) and wide area network (WAN) systems including multi-layer switching routing and wireless in an enterprise environment utilizing primarily Cisco network products. Position requires advanced configuration and support of BGP and OSPF routing Quality of Service Access Control Lists wireless LAN controller implementations wireless survey tools IP Address Management Platform (Infoblox) Load Balancing (F5) etc.

Minimum Job Requirements

Education

• Bachelors Degree (or equivalent knowledge) in Information Technology or related field

Certification / License

Work Experience

• 7 years in Information Technology

Knowledge / Skills / Abilities

• Ability to understand and support the Change Management processes without exception
• Approaches problems from a big picture perspective with analysis of long-term ramifications of decisions
• Ability to recommend best practices and executes objectives. Solves complex problems with innovative solutions
• Demonstrates the ability to work with a minimal amount of supervision with proficiency in the ability to instruct guide assign advise and mentor team members
• Strong communication skills with demonstrated ability to communicate with key leaders
• Demonstrated experience working with clinical and technical customers vendors peers and management
• Able to influence and direct work teams. Strong mentoring and knowledge transfer capabilities
• Ability to handle multiple tasks set appropriate priorities and accomplish assignments in a thorough and timely manner
• Strong candidate will have implementation and support experience with Cisco SD-WAN Platform Cisco Catalyst Center (automation assurance and SD-Access) and/or Cisco ACI.

Physical Requirements and Working Conditions

• This position requires travel therefore will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

No sponsorship or transfer of Visa

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training
• Premium pay such as shift on call and more based on a teammates job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program