Network Engineer Mid Level Onsite
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Job Location:
Ann Arbor, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Network Engineer Mid-level
Location: Gurugram Haryana India
Duration: 12 Months
Work Type: Onsite
Job Description
We are seeking a highly motivated Junior Network Engineer who will be responsible for supporting and maintaining the network infrastructure required for our global enterprise. This is a fantastic opportunity to grow your skills in a dynamic 24x7 remote environment. The successful candidate will be a dedicated hardworking individual with a drive for success looking to bring their skillset to help support and drive our organization forward.
Your Impact
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Provide comprehensive support for our global network infrastructure including monitoring alert management and maintenance (patching upgrades and tuning).
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Plan coordinate and implement network maintenance activities including patching upgrades and performance optimization.
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Manage and support our core network technologies from both proactive and reactive positions. For: Cisco Meraki Switches Wireless Access Points Meraki and Palo Alto firewalls Cisco routers Global Protect VPN and Portnox.
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Monitoring services and alerts for: network gear SaaS services and perform initial triage for network/SaaS platform issues.
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Managing ticket queues tickets and escalations
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Lead the setup and configuration of network infrastructure for new office sites from the ground up.
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Act as an escalation point for complex troubleshooting collaborating with the team and office stakeholders to ensure timely remediation.
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Develop and maintain documentation runbooks and support templates.
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Work with a drive for success to ensure the stability and reliability of our network.
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Flexibility to work rotating shifts and when required to respond to escalations outside of your scheduled shifts
Your Experience
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3-5 years of experience supporting network infrastructure in a global enterprise environment.
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Solid understanding of network infrastructure and monitoring principles.
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Proven experience with the setup and configuration of new office sites.
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Maintaining ticket queues tickets and escalations
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Working with IT operations management (ITOM) software that monitors and alerts on an organizations IT infrastructure from network devices to servers and applications
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Strong understanding & strong hands-on experience with Cisco Meraki Palo Alto Global Protect VPN and Portnox.
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Excellent communication skills and the ability to collaborate with a globally dispersed team and stakeholders.
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A dedicated hardworking individual with the flexibility to cover shifts in a 24x7 operation. Which may include an on-call rotation.
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Must have reliable internet for this remote position.
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Looking for individuals to bring their experience and creativity to help drive the business forward.
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BA or BS Degree in Computer Science Computer Engineering or equivalent experience.
Nice to Haves
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Relevant technical certifications (e.g. CompTIA Network CCNA CCNP).
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Previous experience in a support or NOC environment.
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Experience scripting and automation for network tasks.
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Experience in leveraging AI technologies to assist in your role.
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A bias for action and strong problem-solving skills.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
