Junior Network Engineer Remote

Ann Arbor, MI - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide.

Job Title: Junior Network Engineer
Location: Gurugram Haryana India
Duration: 12 Months
Work Type: Onsite

Description

We are seeking a highly motivated Junior Network Engineer who will be responsible for supporting and maintaining the network infrastructure required for our global enterprise. This is a fantastic opportunity to grow your skills in a dynamic 24x7 remote environment. The successful candidate will be a dedicated hardworking individual with a drive for success looking to bring their skillset to help support and drive our organization forward.

Your Impact

Provide foundational support for a global company with offices around the world ensuring network stability.
Monitor network gear SaaS services manage incoming alerts and perform initial triage for network issues.
Assist in network maintenance activities including patching upgrades and performance optimization.
Support key network technologies such as Cisco Meraki Switches Wireless Access Points Firewalls routers Global Protect VPN and Portnox.
Monitoring services and alerts for: network gear and perform initial triage for network/SaaS platform issues.
Managing ticket queues tickets and escalations
Collaborate with the team and stakeholders in our offices for troubleshooting and remediation.
Contribute to documentation and knowledge-based articles.

Your Experience

Basic understanding of network infrastructure and monitoring principles.
A strong desire to learn and gain experience with Cisco Meraki Global Protect VPN and Portnox.
Maintaining ticket queues tickets and escalations
Working with IT operations management (ITOM) software that monitors and alerts on an organizations IT infrastructure from network devices to servers and applications
A team player with great communication skills and the ability to collaborate effectively.
Flexibility to cover a shift schedule to ensure 24x7 support for our offices. May include an on-call rotation.
Must have reliable internet for this remote position.
Looking for individuals to bring their experience and creativity to help drive the business forward.
BA or BS Degree in a related field or equivalent experience.

Nice to Haves

Relevant technical certifications (e.g. CompTIA Network CCNA).
Previous experience in a support or NOC environment.
A bias for action and strong problem-solving skills.
A willingness to learn AI tools to help you with your role.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Job Title: Junior Network Engineer Location: Gurugram Haryana India Duration: 12 Months Work Type: Onsite Description We are se...