Human Resources Generalist

Join us at Sesame Place and help bring joy excitement and lasting memories to people from around the world. Were seeking enthusiastic dedicated and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

SUMMARY OF RESPONSIBILITIES
The HR Generalist supports daily HR operations and partners with assigned business units to enhance the employee experience. This role assists with hiring employee relations compliance training recruiting support and HR administration in a fast-paced environment.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelors degree in human resources business administration or related field.
• Relevant HR experience or equivalent.
• Proficiency with Microsoft Office (Word Excel PowerPoint Outlook etc.).
• Knowledge of HRIS payroll and applicant tracking systems.

PREFERRED EDUCATION AND EXPERIENCE

• HR certification.
• Experience working in the theme park or hospitality industry.
• Experience working in a fast paced high-growth company.

ESSENTIAL DUTIES

• Support the HR department in implementing programs that help improve the overall employee experience.
• Handle routine HR tasks including employee leaves; disciplinary matters; disputes and investigations; performance and talent management; termination and severance letters.
• Assist in Training and development.
• Assist with preparation of department communications/events.
• Handle employment-related inquiries from applicants employees and supervisors refer complex and/or sensitive matters to the appropriate staff.
• Attend and participate in employee disciplinary meetings terminations and investigations collaborate with the legal department when necessary.
• Maintain compliance with federal state and local employment laws and regulations.
• Research and recommended best practices.
• Manage and ensure required trainings have been completed.
• Maintain knowledge of trends best practices regulatory changes and new technologies in human resources talent management and employment law.
• Offer proactive recruiting assistance.
• Identify ways to improve policies and procedures.
• Help Park Ambassadors and leadership understand relevant company policies programs and procedures.
• Provide support and guidance on employee relations issues and activities.
• Provide information to Ambassadors regarding benefits company leave wellness and other programs.
• Partner with the timekeeping team to resolve park timekeeping and scheduling matters.
• Manage Ambassador training records to ensure compliance.
• Assist with department performance management programs and procedures.
• Coordinate develop and implement employee engagement programs.
• Assist with change management and department communication.
• To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

• Primarily working indoors but will also collaborate with Ambassadors in the park when necessary.
• May sit/stand for several hours at a time.
• Frequent change and/or interruptions responding to highly stressful situations requiring immediate action independent judgment and superior problem-solving abilities.
• Prolonged exposure to computer screens.
• Repetitive use of hands to operate computers printers and copiers.
• REQUIRED KNOWLEDGE
• Demonstrated knowledge of the human resources field.
• Understanding of state and federal employment regulations.

REQUIRED SKILLS

• Active listening Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times.
• ProactivityLooking ahead at future activities projects and events and anticipating needs problems and possible outcomes.
• Critical thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
• Time management Ability to manage ones own time and the time of others.
• Writing Communicating effectively in writing as appropriate for the needs of each audience.
• Speaking Talking to others to clearly and effectively convey information.

WORK STYLES & BEHAVIORS

• Attention to Detail Job requires diligence regarding details and thoroughness in completing tasks.
• Integrity Job requires being honest and ethical.
• Cooperation Job requires being pleasant with others and displaying a good-natured collaborative attitude.
• Adaptability/Flexibility Job requires being open to change variety and some ambiguity in the workplace.
• TeamworkJob requires ability to work with a group of people to achieve a shared goal or outcome.
  
  

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical Dental and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION GENDER NATIONAL ORIGIN SEXUAL ORIENTATION GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.