Communications Specialist (RIZE)

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

RIZE Massachusetts Foundation (RIZE) launched in 2017 is the only public-private partnership dedicated to ending the overdose crisis. Guided by those with lived experience and unafraid of new ideas RIZE is building networks creating programming and supporting community partners using novel approaches to preventing overdose and increasing access to treatment. Since its inception RIZE has awarded over $30 million to more than 275 organizations aligned with our mission.
Our multifaceted strategy is designed to address the complexity and enormity of the crisis and will only be effective if based on evolving realities on the ground. We listen to and learn from our partners monitor the success of our collaborations and hold each other accountable toward a shared vision of Zero stigma. Zero deaths. Our work is iterative designed to support and expand upon our focus areas to maximize impact. We are a learning organization that consistently evaluates progress toward our short-term and long-term goals so we are committed to regular strategic planning. RIZEs vision is that our funding will lead to meaningful and positive results in addressing not just the immediate crisis of fatal opioid overdoses but will also improve alignment among the overall addiction treatment ecosystem and evidence-based addiction treatment and recovery practices.
In 2024 the Healey-Driscoll Administration selected RIZE to create and manage the Mosaic Opioid Recovery Partnership (Mosaic). Funded by the MA Opioid Recovery and Remediation Fund and the MA Department of Public Health Bureau of Substance Addiction Services Mosaic is a unique public-private partnership that allows small community-based organizations and municipalities to apply for settlement funds. It is specifically designed to support communities and populations that have been historically underserved and have experienced a higher rate of opioid-related overdose deaths. Mosaic is community-led and culturally responsive aimed at reaching individuals and families affected by the opioid overdose epidemic. The grants approximately $5 million annually strengthen prevention harm reduction treatment recovery trauma and family support 2025 RIZE also assumed the training and technical assistance program for municipalities. receiving opioid abatement funds. This unites all Mosaic programs in a cohesive coordinated way creating a powerful impact on our communities.
The communications specialist is responsible for developing and implementing proactive strategic communication and project management strategies to support the organizations mission initiatives and programs. This role is crucial for coordinating efforts across the organization by anticipating communication needs aligning timelines and collaborating closely with all RIZE departments to ensure that communications are timely intentional and effective.

As a key internal liaison between departments and an external representative between RIZE its partners and constituents this role ensures consistency clarity and cohesion in messaging. Responsibilities include managing social media maintaining websites and creating engaging content such as press releases and newsletters. RIZE has multiple sub-brands and initiatives in its portfolio each with its own unique identity and style guide.

This position reports to the chief advancement officer and works closely with the chief executive officer.

Key Responsibilities:

General:
-Develop implement and evaluate a robust and creative communications and engagement plan.
-Coordinate work of outside contract consultants/agencies.
-Proactively seek opportunities to promote RIZEs work to key stakeholders leveraging multi-media and digital communications vehicles and by positioning its leaders and subject-matter experts in local regional and national news.
Content Creation:
-Clearly communicate RIZEs actions and priorities to protect and enhance its reputation.
-Draft and produce various content including website copy social media posts newsletters press releases statements and marketing materials.
-Provide communication support to RIZEs leadership team ensuring effective and consistent messaging across stakeholder groups.
-Collaborate with staff to develop and execute events learning communities and workshops which include managing speakers writing talking points and scripts and creating communication plans.
Digital Strategy:
-Develop and implement online strategies for social media email marketing and website content to engage target audiences and support organizational goals.
-Ensure the integrity of the website and e-communication/e-blast dissemination and in managing and updating social media accounts CRM and website activity.
Social Media Management:
-Create schedule and monitor social media content and campaigns; engage with online communities.
-Monitor social media channels for industry trends audience engagement and activities within our field.
-Design and create visually appealing graphics images and videos using tools like Canva.

Website Management:
-Create and maintain content for the organizations websites ensuring it is user-friendly and aligned with brand messaging.

Brand Consistency:
-Maintain a consistent brand voice and image across all digital and traditional communication channels.

Data Analysis & Reporting:
-Track key metrics for social media website traffic and email campaigns analyzing this data to report on performance and suggest improvements.
-Segment email lists based on user behavior and demographics to improve targeting and personalization.

Board Communications & Support

-Ensure consistent and frequent communication stewardship and relationship management of the Board of Directors in coordination with the CEO and chief advancement officer.
-Design and manage board meeting content including identification/coordination of guest speakers and presentations and team contributions to the Board Book. Coordinate with the office manager on board meeting logistics.

Skills Needed:

Writing and Editing: Exceptional proficiency in developing articulate compelling and persuasive content that captivates and engages diverse audiences.
Digital Marketing: Advanced expertise in leveraging social media platforms orchestrating email marketing campaigns and executing strategic digital advertising initiatives. Knowledge of Constant Contact is a plus.
Content Strategy: Strategic acumen in formulating and overseeing comprehensive content plans that are aligned with organizational missions and objectives.
Data Analysis: High-level proficiency in utilizing advanced analytics tools to meticulously track evaluate and derive actionable insights from digital campaign data.
Storytelling: Mastery in crafting impactful narratives that deeply resonate with stakeholders donors and target audiences fostering connection and engagement.
Graphic Design: Competent in visual communication possessing the ability to design compelling marketing collateral and other materials that enhance brand identity. Knowledge of Canva and WordPress is a plus.
Agility and Pace: Proven ability to thrive in a fast-paced environment while remaining flexible and adaptable comfortably shifting priorities managing competing demands and staying organized amid change.
Efficiency: Exceptional ability to execute work with speed and precision delivering high-quality results on time and with strong attention to detail.

BA/BS degree with a minimum of 5 years progressive work experience in non-profit communications.

Key Responsibilities:

General:
- Develop implement and evaluate a robust and creative communications and engagement plan.
- Coordinate work of outside contract consultants/agencies.
- Proactively seek opportunities to promote RIZEs work to key stakeholders leveraging multi-media and digital communications vehicles and by positioning its leaders and subject-matter experts in local regional and national news.
Content Creation:
- Clearly communicate RIZEs actions and priorities to protect and enhance its reputation.
- Draft and produce various content including website copy social media posts newsletters press releases statements and marketing materials.
- Provide communication support to RIZEs leadership team ensuring effective and consistent messaging across stakeholder groups.
- Collaborate with staff to develop and execute events learning communities and workshops which include managing speakers writing talking points and scripts and creating communication plans.
Digital Strategy:
- Develop and implement online strategies for social media email marketing and website content to engage target audiences and support organizational goals.
- Ensure the integrity of the website and e-communication/e-blast dissemination and in managing and updating social media accounts CRM and website activity.
Social Media Management:
- Create schedule and monitor social media content and campaigns; engage with online communities.
- Monitor social media channels for industry trends audience engagement and activities within our field.
- Design and create visually appealing graphics images and videos using tools like Canva.

Website Management:
- Create and maintain content for the organizations websites ensuring it is user-friendly and aligned with brand messaging.

Brand Consistency:
- Maintain a consistent brand voice and image across all digital and traditional communication channels.

Data Analysis & Reporting:
- Track key metrics for social media website traffic and email campaigns analyzing this data to report on performance and suggest improvements.
- Segment email lists based on user behavior and demographics to improve targeting and personalization.

Board Communications & Support

- Ensure consistent and frequent communication stewardship and relationship management of the Board of Directors in coordination with the CEO and chief advancement officer.
- Design and manage board meeting content including identification/coordination of guest speakers and presentations and team contributions to the Board Book. Coordinate with the office manager on board meeting logistics.

Skills Needed:

Writing and Editing: Exceptional proficiency in developing articulate compelling and persuasive content that captivates and engages diverse audiences.
Digital Marketing: Advanced expertise in leveraging social media platforms orchestrating email marketing campaigns and executing strategic digital advertising initiatives. Knowledge of Constant Contact is a plus.
Content Strategy: Strategic acumen in formulating and overseeing comprehensive content plans that are aligned with organizational missions and objectives.
Data Analysis: High-level proficiency in utilizing advanced analytics tools to meticulously track evaluate and derive actionable insights from digital campaign data.
Storytelling: Mastery in crafting impactful narratives that deeply resonate with stakeholders donors and target audiences fostering connection and engagement.
Graphic Design: Competent in visual communication possessing the ability to design compelling marketing collateral and other materials that enhance brand identity. Knowledge of Canva and WordPress is a plus.
Agility and Pace: Proven ability to thrive in a fast-paced environment while remaining flexible and adaptable comfortably shifting priorities managing competing demands and staying organized amid change.
Efficiency: Exceptional ability to execute work with speed and precision delivering high-quality results on time and with strong attention to detail.

BA/BS degree with a minimum of 5 years progressive work experience in non-profit communications.

Physical Requirements

Standing Occasionally (3-33%)

Walking Occasionally (3-33%)

Sitting Constantly (67-100%)

Lifting Occasionally (3-33%) 20lbs - 35lbs

Carrying Occasionally (3-33%) 20lbs - 35lbs

Pushing Rarely (Less than 2%)

Pulling Rarely (Less than 2%)

Climbing Rarely (Less than 2%)

Balancing Occasionally (3-33%)

Stooping Occasionally (3-33%)

Kneeling Rarely (Less than 2%)

Crouching Rarely (Less than 2%)

Crawling Rarely (Less than 2%)

Reaching Occasionally (3-33%)

Gross Manipulation (Handling) Constantly (67-100%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$99465.60 - $141804.00/Annual

Grade

8

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework