Pediatric Behavioral Health Specialist

Job Title: Pediatric Behavioral Health Specialist

Company Overview:
Pulivarthi Group is a premier global provider of staffing and IT technology solutions renowned for delivering exceptional services tailored to each clients unique needs. With a steadfast commitment to excellence we merge expertise with innovation ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare finance government and beyond reflecting our adaptability and proficiency across industries. Operating in the United States and Canada we pride ourselves on aligning with clients cultures deploying top-tier talent and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability efficiency and innovation in the realm of staffing solutions.

Job Overview/Summary:
The Pediatric Behavioral Health Specialist is responsible for engaging with referred families providing guidance about behavioral health services and facilitating enrollment into the Trekwise program. This role requires strong clinical knowledge excellent communication skills and the ability to support families navigating behavioral health resources. The specialist will conduct outreach answer program-related questions assist with scheduling initial sessions and ensure accurate documentation of client information while maintaining a supportive and professional approach.

Responsibilities:
Contact referred families within one business day via text message phone and email following established outreach scripts and communication cadences.
Conduct warm informative phone conversations to answer questions regarding the Trekwise program insurance coverage scheduling and next steps.
Schedule families for their first session using Zooms scheduling platform.
Accurately document all outreach activity client information and enrollment status in Google Sheets and Quest the in-house platform.
Collect essential client information including parent name email address phone number childs date of birth and mailing address.
Visit the office once per week to prepare and mail journals and teen welcome cards to newly enrolled families.
Provide a supportive and professional experience for families throughout the enrollment process.

Primary Skills:
Strong interpersonal and communication skills
Knowledge of behavioral health and mental health screening practices
Organizational and documentation skills
Ability to manage multiple tasks and maintain accurate records
Proficiency with digital tools such as Zoom Google Sheets and scheduling platforms

Secondary Skills (Good to Have):
Familiarity with client outreach and enrollment processes
Experience with CRM systems or healthcare documentation platforms
Customer service and patient engagement skills
Bilingual communication abilities (Spanish/English)

Qualifications:
Masters Degree in the field of mental health counseling or healing arts from an accredited institution (Social Work Counseling Marriage and Family Therapy or related field).
Highest clinical level of license (or local equivalent).
Experience screening for common mental health and/or substance use disorders.
Strong professional phone presence and ability to communicate effectively with families.
Comfortable using technology including Zoom Google Sheets and scheduling tools.

Benefits/Perks:
Opportunity to work in a meaningful role supporting children and families.
Collaborative and mission-driven environment.
Professional development opportunities in behavioral health services.
Exposure to innovative digital healthcare tools and care coordination processes.

Equal Opportunity Statement:
Pulivarthi Group is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race religion color national origin gender gender identity sexual orientation age marital status disability protected veteran status or any other legally protected characteristics.