IT Operations Support Specialist

This role offers a unique opportunity to work at the intersection of IT and advanced manufacturing supporting the production of one of the most innovative vehicles in the market.

The ideal candidate will play a hands-on role in supporting plant operations troubleshooting IT systems and contributing to next-generation manufacturing initiatives as part of a global team.

• Provide IT operations and technical support for plant floor applications and infrastructure

• Troubleshoot and resolve hardware software and network issues in a manufacturing environment

• Support manufacturing execution systems and plant applications to ensure uptime and performance

• Collaborate with cross-functional teams including assembly quality industrial controls and finance

• Assist in data analysis and problem resolution to support production goals

• Contribute to process improvement initiatives supporting lean and flexible manufacturing

• Support emerging technologies such as:

  • Industrial IoT (IIoT)

  • Software-defined networks (SDN)

  • Digital systems and mobility solutions

• Maintain and support IT infrastructure including servers networks and end-user devices

• Participate in global IT initiatives and ensure alignment with organizational standards

• IT Operations & Technical Support

• Troubleshooting and issue resolution

• IT infrastructure and application support

• Strong customer support and communication skills

• Experience or willingness to learn:

  • Windows Server (2016) and/or Linux administration

  • Active Directory / ADFS

  • VMware (vSphere)

  • Cisco networking (routers switches basic troubleshooting)

  • Office 365 and SharePoint

  • PCs printers and office automation tools

  • Mobile device support (iOS Android)

  • Handheld scanners and imaging devices

• Basic scripting knowledge (PowerShell) is a plus

• Exposure to plant floor or manufacturing environments

• Knowledge of industrial automation (PLCs control systems)

• Familiarity with software-defined networking (SDA)

• Required: High School Diploma or GED

• Preferred: Bachelor s Degree in IT Computer Science or related field

• Be part of a cutting-edge EV manufacturing environment

• Gain hands-on experience with advanced manufacturing technologies

• Work with a global team on impactful real-world systems

• Opportunity to grow both IT and manufacturing domain expertise