Talent Operations Associate

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice and patients accessing high-quality care. Powered by technology we are a three-sided marketplace that empowers providers augments insurance payors and serves patients. Following the mass increase in depression and anxiety the need for accessibility is more important than ever. To make our vision for mental healthcare a reality were building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021 weve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. Weve raised more than $178mm of funding from Sequoia Capital Transformation Capital TCV SignalFire and others.

The Opportunity:

As a Talent Operations Associate (Senior Recruiting Coordinator) youll help drive the systems processes and experiences that power our recruiting function. Youll continue to support candidate logistics and coordination while stepping into more strategic ownership of key recruiting systems workflows and initiatives. Youll collaborate closely with recruiters hiring managers and cross-functional teams to ensure were operating efficiently while keeping the candidate experience at the forefront.

This role is ideal for someone who thrives in the details enjoys building and improving systems and wants to make an impact on the full talent lifecycle. This role reports to the Senior Manager of Talent Acquisition Operations.

What Youll Be Doing:

• Lead scheduling and coordination for candidate interviews (including high-priority and confidential candidates) to ensure consistency responsiveness and care throughout the candidate experience.
• Coordinate onsite interviews and act as the point of contact for candidates when they visit the office providing white glove service and support.
• Optimize and act as a key owner of our applicant tracking system (ATS) including configuration troubleshooting automation setup and integration with add-on tools.
• Develop and manage recruiting documentation and workflows (e.g. interview playbooks interviewer guides pipeline workflows) to improve team efficiency and onboarding.
• Create and maintain reports to monitor recruiting metrics
• Partner with the Talent team to identify scope and lead or support projects focused on scheduling SLAs candidate experience compliance etc.
• Serve as a go-to expert on recruiting systems and operations training team members on tools workflows and best practices.
• Troubleshoot system issues and collaborate with vendors or partners as needed to maintain smooth functionality across platforms.
• Research and test new tools or vendors as the talent team scales.

Youll Be a Great Fit If:

• You have 2 years of experience in talent operations or recruiting coordination ideally at a high-growth organization.
• Youre highly organized and detail-oriented and thrive when juggling operational details systems logic and cross-functional communication.
• Youve worked closely with an applicant tracking system (Greenhouse/Ashby strongly preferred) and youre experienced with scheduling interviews as well as troubleshooting issues creating customizations and improving workflows.
• You enjoy working with data - cleaning it interpreting it and using it to guide decisions and drive improvements.
• Youre proactive and solution-oriented always looking for ways to make the recruiting experience more efficient and delightful.
• You love documentation and take pride in building clean easy-to-follow internal resources.
• Youre an excellent and professional communicator and can easily connect with everyone from executive leaders to candidates.
• Experience supporting Tech Recruitment teams is a plus.

Employment Type: Full Time Exempt

Base Compensation: The base compensation range for this position is $66000 - $90000 USD Annually

This is a hybrid role with the expectation to work onsite from our SF hub location three days per week (Tuesday Wednesday and Thursday) and travel 23 times per year (e.g. company and department offsites). You may also be asked to occasionally work onsite Mondays or Fridays depending on in-person candidate interview needs.

The base compensation for this role will vary depending on several factors including relevant experience qualifications and the candidates working location.

Full Time Employee Benefits:

• Comprehensive Health Coverage: Medical dental and vision insurance plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO 12 paid holidays and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-costaccess to therapy through the Grow platform weekly flexible hours for self-care (Mental Health Mornings/Afternoons) and memberships to leading wellness apps (such as One Medical Headspace and Talkspace).
• Extra Perks: Pet insurance discounts commuter benefits and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If youre excited about this role but dont check every box we encourage you to apply. At Grow we value diverse experiences transferable skills and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Use of AI Tools: By submitting your application you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically we use a third-party AI toolGem to assist in theinitial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly no hiring decisions are made by the AI tool.All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gems approach to compliance withCalifornia FEHA regulations on automated decision systemsandNew York Local Law 144can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work or would like more information about how your application will be processed please contact us at . If you require an accommodation due to a disability or have concerns about the use of AI in the hiring process please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.