Senior Manager of Marketing & Communications

Position Summary

The Holocaust & Humanity Center (HHC)seeksa strategic collaborativeSenior Manager of Marketing & Communicationsto lead the organizations marketing and communications vision. This roleis responsible fordeveloping and executing high-levelstrategythatdrivesawareness engagement and revenue across exhibitions education programs events and fee-for-service offerings.

Reporting to theDirector of Strategic External Engagement the Senior Manager overseesand executesexternal marketing and communications efforts and directly manages a Marketing Associate who executes day-to-day social mediaand outreach work.

Key Responsibilities

Marketing & Communications Strategy

• Develop and lead an integrated marketing and communications strategy aligned with HHCs mission and institutional goals.

• Set annual and campaign-based marketing priorities for exhibitions programs education initiatives events and earned-revenue offerings.

• Serve as steward of HHCs brand ensuring consistency in voice tone and messaging across all external channels.

• Partner with the Director of Strategic External Engagement to shape institutional messaging and public-facing narratives.

Content & Campaign Oversight

• Overseeand implementcontentstrategyacross email website print social media and other platformsin partnership with the Marketing Associate under the direction of the Director of Strategic External Engagement

• Provide editorial direction review and final approval for major marketing and communications materials.

• Guidemessagingfor exhibitions public programs education initiatives andspecial events.

• Ensure campaigns are executed on time and evaluated for effectiveness.

Outreach Partnerships & Fee-for-Service Marketing

• Lead marketing strategy for fee-for-service offerings such astrainingsand workshops.

• Support outreach and relationship-building with corporate and community partners.

• Represent HHC at select community events conferences and networking opportunities.

Team Leadership & Collaboration

• Supervise mentor and support the Marketing Associate providing clear priorities feedback and professional development.

• Supervise a part-time WeekendMuseumAmbassador

• Coordinate with Education Engagement Development and Visitor Experience teams to ensure alignment in messaging and outreach.

• Monitor performance metrics and adjust strategies in collaboration with the Director of Strategic External Engagement.

Qualifications

• Bachelors degree in marketing communications public relations ora relatedfield.

• 57 years of professional experience in marketing and communications preferably in a nonprofit or mission-driven organization.