Desktop Support Technician

Pretoria - South Africa

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a Desktop Support Technician to join the IT departmentat TreasuryONE. This role is suited to a dependable and technically capable professional who takes ownership of their work and delivers consistent well-structured support in a corporate environment.

The position involves providing first-line technical support across devices systems and applications while ensuring stability security and reliability of the IT environment. You will work closely with senior IT staff gaining hands-on exposure to modern workplace technologies and developing your technical capability further.

Key responsibilities

Provide prompt and professional support for desktop laptop and mobile device issues
Install configure and maintain Windows operating systems applications and hardware
Troubleshoot Microsoft 365 applications including Outlook Teams SharePoint and OneDrive
Assist users with network connectivity printers and peripheral devices
Perform basic account administration including access management and password resets
Support endpoint protection patching schedules and routine software updates
Log incidents accurately in the IT ticketing system and maintain clear structured documentation
Assist with asset management and upkeep of hardware and software inventories
Escalate complex or unresolved issues to senior IT team members when appropriate

Experience and qualifications

IT Diploma CompTIA A / N or equivalent certification (required)
One to two years experience in IT support or a structured service desk environment (preferred)
Solid working knowledge of Windows desktop environments and Microsoft 365
Familiarity with Azure or other cloud platforms is advantageous
Strong analytical and troubleshooting skills
Clear professional communication skills particularly when assisting non-technical users

This role is well suited to someone who values accuracy structure and accountability and who wants to build a solid foundation within a professional IT environment.

Required Experience:

Manager