Sr. Software Development Engineer in Test
Share
Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Cyara is the global leader in AI-powered customer experience assurance committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice digital messaging and conversational AI channels Cyara empowers hundreds of the worlds leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt learn and make autonomous decisions in real time Cyara provides the assurance layer that turns pilots into production-ready deploymentstesting AI agents with AI agents to catch what scripts cant. From full journey visibility to AI governance trust validation and compliance Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure friction-free and high-quality CX at scale.Interested to find out more about us Check out:
Cyaras Values:
At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.
Cyaras Diversity Equity Inclusive and Belonging:
At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.
As a Senior SDET in the Product Engineering team at Cyara you will play a dual role of hands-on technical contributor and quality addition to designing and implementing robust automated testing solutions you will lead and mentor SDETs/QA engineers driving quality strategy best practices and continuous improvement across teams.
You will collaborate with Product Management Engineering and DevOps to define implement and scale quality engineering practices ensuring high-quality product delivery aligned with business goals.Lets talk about the role and responsibilities:
Technical & Quality Engineering
- Work with SDETs/QA engineers within Scrum teams to define and expand quality practices.
- Design develop and maintain automated test frameworks and tools.
- Drive various testing types including integration functional E2E performance and more.
- Build scalable test infrastructure and enforce CI/CD quality gates.
- Perform root cause analysis and ensure long-term fixes.
- Support production troubleshooting and ensure QA best practices across SDLC.
Leadership & Managerial
- Lead and mentor SDET/QA engineers.
- Define and drive QA strategy and standards.
- Conduct code/test reviews and ensure quality deliverables.
- Align quality goals with business objectives.
- Manage planning prioritization and resource allocation.
- Support hiring onboarding and team building.
- Communicate quality metrics risks and release readiness.
Lets talk about your skills/expertise:
Technical:
- 5-8 years in quality engineering for web applications.
- Experience (.NET Core preferred).
- Knowledge of React/Angular and OOP (C# C JavaScript).
- Experience with SQL Server/PostgreSQL.
- Expertise in automation tools (Cypress Selenium Jest NUnit Mocha).
- Experience with APIs microservices and CI/CD pipelines.
- Experience in CI/CD tools like Buildkite TeamCity
Leadership:
- Experience leading or mentoring QA/SDET teams.
- Strong Agile experience.
- Excellent communication and stakeholder management.
- Strong problem-solving and decision-making skills.
- Ability to balance hands-on work with leadership responsibilities.
Nice to have (...or you are keen to learn):
- Performance testing tools (JMeter k6).
- Accessibility testing tools (Axe Applitools).
- Cloud exposure (AWS).
- Test data management and service virtualization.
Qualifications:
- Bachelors degree in Computer Science or related field or equivalent experience.
Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
About Company
Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.
