Sr. Software Development Engineer in Test
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
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Job Summary
As the global leader in AI-powered customer experience assurance we help some of the worlds most recognized brands deliver seamless reliable and engaging interactions across voice digital messaging and AI-powered channels. Every year our platform helpsoptimizehundreds of millions of customer journeys ensuring businesses can confidently deliver exceptional experiences at scale.
As enterprises race to deploy agentic AI the defining question is no longer whether AI can handle customer interactionsitswhether those interactions can be trusted. Cyara is the confidence layer that answers that question testing AI agents with AI agents to detect hallucinationsvalidatedecisions and ensure compliance before failures ever reach your customers.
Joining Cyara means helping shape the future of customer experience partnering with some of the worlds biggest brands and working alongside passionate talented people who are committed to making every customer interaction better.
As a Senior SDET in the Product Engineering team at Cyara you will play a dual role of hands-on technical contributor and quality addition to designing and implementing robust automated testing solutions you will lead and mentor SDETs/QA engineers driving quality strategy best practices and continuous improvement across teams.
You will collaborate with Product Management Engineering and DevOps to define implement and scale quality engineering practices ensuring high-quality product delivery aligned with business goals.Lets talk about the role and responsibilities:
Technical & Quality Engineering
- Work with SDETs/QA engineers within Scrum teams to define and expand quality practices.
- Design develop and maintain automated test frameworks and tools.
- Drive various testing types including integration functional E2E performance and more.
- Build scalable test infrastructure and enforce CI/CD quality gates.
- Perform root cause analysis and ensure long-term fixes.
- Support production troubleshooting and ensure QA best practices across SDLC.
Leadership & Managerial
- Lead and mentor SDET/QA engineers.
- Define and drive QA strategy and standards.
- Conduct code/test reviews and ensure quality deliverables.
- Align quality goals with business objectives.
- Manage planning prioritization and resource allocation.
- Support hiring onboarding and team building.
- Communicate quality metrics risks and release readiness.
Lets talk about your skills/expertise:
Technical:
- 5-8 years in quality engineering for web applications.
- Experience (.NET Core preferred).
- Knowledge of React/Angular and OOP (C# C JavaScript).
- Experience with SQL Server/PostgreSQL.
- Expertise in automation tools (Cypress Selenium Jest NUnit Mocha).
- Experience with APIs microservices and CI/CD pipelines.
- Experience in CI/CD tools like Buildkite TeamCity
Leadership:
- Experience leading or mentoring QA/SDET teams.
- Strong Agile experience.
- Excellent communication and stakeholder management.
- Strong problem-solving and decision-making skills.
- Ability to balance hands-on work with leadership responsibilities.
Nice to have (...or you are keen to learn):
- Performance testing tools (JMeter k6).
- Accessibility testing tools (Axe Applitools).
- Cloud exposure (AWS).
- Test data management and service virtualization.
Qualifications:
- Bachelors degree in Computer Science or related field or equivalent experience.
Why you should join us:
Looking for a place where your ideas matter your growth is accelerated and your work creates real impact Welcome to Cyara.
Were building the assurance layer that gives enterprises the confidence to deploy agentic AI at scale with a global team that values curiosity collaboration and continuous learning. Whether youre launching new ideas solving complex problems or learning from talented colleagues across the world youll be surrounded by people who challenge and support you to do your best work.
At Cyara inclusivity isnt a buzzword its part of who we are. We foster a culture where everyone feels seen heard and empowered to contribute. Pair that with competitive pay comprehensive benefits flexible work options recognition programs and a strong focus on employee well-being and youve got a workplace designed for both success and fulfilment.
Big opportunities. Real impact. Amazing people. Thats the Cyara experience.
Cyaras Diversity Equity Inclusive and Belonging Statement:
At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.
Cyaras Values Statement:At Cyara our values shape everything we aboutDelivering Excellenceby putting the customer first collaborating globally and always striving to improve. We take smart risks andInnovate Boldly setting new standards and learning from every experience.Integrity Firstis our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. WeEmbrace Curiosityby empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.
Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Continuous Integration
- APIs
- Jenkins
- Junit
- Quality Assurance
- Agile
- Testng
- Software Testing
- Java
- Test Automation
- Cucumber
- Selenium
About Company
Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.
