Service Advisor
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Job Location:
Shreveport, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Morgan Automotive. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. At Morgan we set each member up for success by providing comprehensive highly-specialized training for each position within our organization complete with on-the-job training and ongoing personal development.
Benefits
- Medical Dental & Vision Insurance
- Optional Life Insurance
- AFLAC
- Legal Shield
- Short Term Disability
- 401K w/ Match Money
- Paid Personal Days
- Paid Vacation
- Yearly Awards Banquets
- Yearly Holiday Dinners
- Employee of the Month/Year
- 20 Years of Service Rolex Watch
- Monthly Pep Rally w/ Door Prize
Responsibilities
- Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Come work for the best! At Mike Morgan Hyundai. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automo...
