Salesforce Developer (Agentforce Service Cloud

Octans Group LLC

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profile Job Location:

Alpharetta, GA - USA

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

Visa Indepdendent and must be local to GA


Job Title: Sr. Salesforce Developer (Agentforce / Service Cloud AI)
Location: GA (Onsite 5 Days)
Interview: 2 Rounds (Final Round Onsite)


Job Description:
We are looking for a Senior Salesforce Developer with strong experience in Salesforce Service Cloud Agentforce Voice and AI-powered contact center solutions. The ideal candidate should have hands-on experience with Genesys Contact Center integrations (CTI IVR call routing) and expertise in Apex LWC Flows and Salesforce Einstein AI. The role involves designing and implementing AI-driven voice features intelligent agent assist solutions and Salesforce contact center integrations.


Required Skills:

  • 8 years of Salesforce development experience (Service Cloud)

  • Experience with Agentforce Voice deployment

  • Strong Genesys CTI / IVR / Call Routing integration experience

  • Expertise in Apex LWC Flows Salesforce Einstein AI

  • Experience with REST/SOAP APIs integrations (MuleSoft preferred)

  • Knowledge of Omni-Channel Case Management Knowledge and Entitlements

Visa Indepdendent and must be local to GA Job Title: Sr. Salesforce Developer (Agentforce / Service Cloud AI) Location: GA (Onsite 5 Days) Interview: 2 Rounds (Final Round Onsite) Job Description: We are looking for a Senior Salesforce Developer with strong experience in Salesforce Servic...
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Key Skills

  • CCTV
  • Computer Science
  • Corporate Marketing
  • E Learning
  • Arabic English Translation