Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
Who We Are
At ServiceMaster Restore we dont just fix properties we restore peace of mind. As a leading restoration company we partner with communities to bounce back stronger from water fire and other property damage. Every day we bring calm clarity and care to people facing some of their toughest moments.
Why This Role Matters
Imagine being the first friendly voice someone hears after a disaster the person who sets everything in motion to help them rebuild their lives. As our Intake Coordinator youre the essential bridge between our customers urgent needs and our expert restoration teams. Your precision empathy and tech-savvy skills will spark the journey from crisis to recovery.
What the Role Looks Like
- In office only; Monday-Friday 8:30AM-5PM (full time)
- Accurately and efficiently input detailed job information from homeowners businesses and insurance partners into the companys job file management software ensuring all data is complete and up to date.
- Gather and verify all vital job details including loss specifics contacts insurance data and scope indicators.
- Set up new projects flawlessly across various systems ensuring a smooth start to every restoration.
- Collaborate closely with Project Managers and field supervisors to keep projects moving seamlessly within initial set up.
- Serve as a trusted point of contact for clients insurers and internal teams during the critical intake phase.
- Maintain organized up-to-date digital job files and documentation.
- Identify and escalate potential intake issues early to avoid delays.
What You Bring to the Team
- Comfort and confidence working with multiple software systems and digital tools.
- A warm approachable personality that puts people at ease.
- Sharp attention to detail and a passion for accuracy.
- Clear confident communication skills.
- Ability to juggle multiple tasks in a fast-paced environment without missing a beat.
- Dependability and a team-first mindset.
Qualifications
- High school diploma or equivalent.
- Experience using software for intake dispatch or project coordination preferred.
- Strong organizational skills and a keen eye for detail.
Work Environment
- Office-based role with extended computer use.
- Frequent collaboration with Project Managers field teams clients and insurance partners.
Benefits & Perks:
- Competitive starting wage- $22-24/hr depending on experience.
- Medical and Dental Insurance.
- 401(k) Retirement Plan with 3% employer contribution.
- 9 paid holidays PTO.
- Training provided.
Ready to Make a Difference
If youre someone who thrives on helping others loves working with technology and wants to be part of a mission-driven company this is your chance to shine. Apply now and help us restore peace of mind one job at a time!
Submit your application today for consideration!
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed. The Company reserves the right to modify this description in the future with or without notice to the employee. This Job Description does not create an employment contract implied or otherwise and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $22.00 - $24.00 per hour
Built on a foundation of great brands and employees with a passion for service our vision is to be the leading provider of essential services through empowered people world-class customer service and convenient access. By joining ServiceMaster youll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to The ServiceMaster Company LLC.
Required Experience:
IC
Responsive recruiterBenefits:401(k)401(k) matchingHealth insurancePaid time offParental leaveTraining & developmentVision insuranceWho We AreAt ServiceMaster Restore we dont just fix properties we restore peace of mind. As a leading restoration company we partner with communities to bounce back str...
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
Who We Are
At ServiceMaster Restore we dont just fix properties we restore peace of mind. As a leading restoration company we partner with communities to bounce back stronger from water fire and other property damage. Every day we bring calm clarity and care to people facing some of their toughest moments.
Why This Role Matters
Imagine being the first friendly voice someone hears after a disaster the person who sets everything in motion to help them rebuild their lives. As our Intake Coordinator youre the essential bridge between our customers urgent needs and our expert restoration teams. Your precision empathy and tech-savvy skills will spark the journey from crisis to recovery.
What the Role Looks Like
- In office only; Monday-Friday 8:30AM-5PM (full time)
- Accurately and efficiently input detailed job information from homeowners businesses and insurance partners into the companys job file management software ensuring all data is complete and up to date.
- Gather and verify all vital job details including loss specifics contacts insurance data and scope indicators.
- Set up new projects flawlessly across various systems ensuring a smooth start to every restoration.
- Collaborate closely with Project Managers and field supervisors to keep projects moving seamlessly within initial set up.
- Serve as a trusted point of contact for clients insurers and internal teams during the critical intake phase.
- Maintain organized up-to-date digital job files and documentation.
- Identify and escalate potential intake issues early to avoid delays.
What You Bring to the Team
- Comfort and confidence working with multiple software systems and digital tools.
- A warm approachable personality that puts people at ease.
- Sharp attention to detail and a passion for accuracy.
- Clear confident communication skills.
- Ability to juggle multiple tasks in a fast-paced environment without missing a beat.
- Dependability and a team-first mindset.
Qualifications
- High school diploma or equivalent.
- Experience using software for intake dispatch or project coordination preferred.
- Strong organizational skills and a keen eye for detail.
Work Environment
- Office-based role with extended computer use.
- Frequent collaboration with Project Managers field teams clients and insurance partners.
Benefits & Perks:
- Competitive starting wage- $22-24/hr depending on experience.
- Medical and Dental Insurance.
- 401(k) Retirement Plan with 3% employer contribution.
- 9 paid holidays PTO.
- Training provided.
Ready to Make a Difference
If youre someone who thrives on helping others loves working with technology and wants to be part of a mission-driven company this is your chance to shine. Apply now and help us restore peace of mind one job at a time!
Submit your application today for consideration!
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed. The Company reserves the right to modify this description in the future with or without notice to the employee. This Job Description does not create an employment contract implied or otherwise and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $22.00 - $24.00 per hour
Built on a foundation of great brands and employees with a passion for service our vision is to be the leading provider of essential services through empowered people world-class customer service and convenient access. By joining ServiceMaster youll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to The ServiceMaster Company LLC.
Required Experience:
IC
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