Patient Service Coordinator
Share
Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Performs all check-in and check-out functions as outlined by the MGH/MGPO Front Desk Standards of confidentiality and privacy that are consistent with HIPAA support and information to providers to problem solve and manage complex administrative patient and manages complex telephone calls utilizing courteous customer service skills. Maintains confidentiality and privacy that are consistent with HIPAA performs and is a resource to other team members in all revenue enhancement activities including but not limited to registration verification co-payment collection cash management encounter form reconcilement patient appointments and schedules procedures using the Epic systems Cadence and Epic Clinical programs. Manages Epic In Baskets & Epic WorkqueuesCoordinates and tracks appointments via Epic Follow Up Work Queue ListsAssists with training and orientation of new staff where all other related tasks which would facilitate the flow of patients through the practice or which would enhance the quality of service to duties as directed
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
