DCASs mission is to make City government work for all New Yorkers. From managing New York Citys most iconic courthouses and municipal buildings to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of City government and is instrumental in the successful day-to-day operations of the City of New York.
Our commitment to equity effectiveness and sustainability guides our work providing City agencies with the critical resources and support needed to succeed including:
-Recruiting hiring and training City employees.
-Managing 55 public buildings.
-Acquiring selling and leasing City property.
-Purchasing more than $1 billion in goods and services for City agencies.
-Overseeing the greenest municipal vehicle fleet in the country.
-Leading the Citys efforts to reduce carbon emissions from government operations.
When you work at DCAS youre not just working for one agency but in service to all of them. Its an opportunity to provide critical support quality customer service and help protect the future of New York City for generations to come. Visit our website at to learn more about the work we do.
The Audit & Compliance Unit within the Customer Experience Center is responsible for ensuring agencies comply with Civil Service rules and properly use Civil Service lists. The unit is responsible for auditing and closing dispositions for the agencies Citywide. Overall the Customer Experience Center is responsible for business functions including customer service correspondence list maintenance and monitoring compliance in the use of Civil Service eligible lists as outlined by the New York State Civil Service Commission.
The Customer Experience Center seeks to hire one (1) Audit and Compliance Coordinator to support the Customer Experience Supervisor. With latitude to exercise independent judgment and decision-making the selected candidate responsibilities will include but not be limited to the following:
-Assist candidates on the Interactive Voice Response (IVR) System with list-related inquiries.
-Review and prepare responses to correspondence.
-Process Civil Service list related updates into the mainframe system; including but not limited to restorations insertions list number changes correspondence selective certification requests DP-434 requests and additional credits.
-Other administrative duties as assigned by the Customer Service Supervisor.
To Apply:
Please go to or for current NYC employees and search for the Job ID # 767087. No phone calls faxes or personal inquiries permitted. Only those candidates under consideration will be contacted.
COMMUNITY ASSOCIATE - 56057
Qualifications :
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Full-time
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but ... View more