Facilities Coordinator-maintenance

Job Title: Facilities Coordinator
Location: Austin TX

About the Role

We are seeking a proactive and service-oriented Facilities Coordinator to support our Workplace Experience this role you will help ensure a seamless safe and well-maintained workplace environment by coordinating maintenance operations vendor services workplace logistics and occupancy needs.

The ideal candidate is highly organized customer-focused and comfortable managing multiple operational responsibilities while building strong relationships with internal teams and service providers.

Key Responsibilities

Service Delivery

• Support a culture of teamwork collaboration performance excellence and professional growth.

• Conduct daily office walkthroughs to maintain a clean organized and fully functional workspace while identifying maintenance repair cleaning or equipment needs.

• Execute work orders preventative maintenance and service requests promptly with minimal disruption to employees ensuring KPI compliance and high service standards.

• Maintain visibility into preventative maintenance programs by proactively inspecting critical areas and servicing equipment and appliances.

• Identify opportunities to improve operational efficiency and service delivery and provide recommendations for enhancements.

• Conduct regular site inspections and assessments to ensure building procedures safety standards and performance measures are maintained.

• Perform minor maintenance tasks such as light touch-up painting light bulb replacement and basic repairs or installations.

• Schedule and manage repairs maintenance work and minor facility projects ensuring completion when work cannot be handled internally.

• Coordinate vendors facilities staff and service providers across building systems including plumbing electrical HVAC and general contracting to maintain smooth facility operations.

• Assist with office moves furniture adjustments workstation reconfigurations and other space management needs.

• Support meetings and events by coordinating room setup furniture arrangement audio/visual equipment décor and temperature adjustments.

• Assist with operational tasks such as reception support guest services mail and courier management office supplies coordination equipment upkeep landlord communications access pass management and safety/security support.

• Maintain accurate records documentation and system updates related to site operations including moves reconfigurations events and building services.

• Support emergency preparedness by helping maintain response plans evacuation procedures after-hours emergency protocols and environmental health and safety initiatives.

Client Relationship Management

• Ensure compliance with all client contract requirements and consistently meet or exceed key performance indicators.

• Deliver exceptional service quality as reflected in client feedback and satisfaction.

• Coordinate site operations in alignment with established policies procedures and contractual scope.

Qualifications

• Previous experience in facilities management property management hospitality or a related field preferred.

• Ability to lift up to 50 pounds and assist with moving furniture or equipment when necessary.

• Familiarity with occupational health and safety standards and vendor management practices is advantageous.

• Basic understanding of building systems such as HVAC fire protection mechanical and electrical systems or data center cooling is a plus.

• Proficiency with common workplace technology tools and digital platforms.

• Strong communication organizational and problem-solving skills.

• Ability to work independently with minimal supervision while effectively managing high-pressure situations.

• Self-motivated confident energetic and adaptable in a dynamic workplace environment.