Process payroll requests such as leave requests time adjustments permissions etc. received through the ticketing tool and update the Payroll system (Kronos) accordingly. Collaborate with relevant community team members to clarify any discrepancies or issues related to payroll requests. Handle queries effectively via email the ticketing tool (ServiceNow) and phone. Ensure all SOPs/DPMs are regularly updated reviewed and signed off by the client annually or whenever significant changes occur. Promote a culture of sustainability awareness and accountability across the organization.
Qualifications :
Bachelor degree with 1 to 3 years relevant experience. Good communication skills (written and oral) with the ability to work with all levels of stake holders. Knowledge and ability to operate payroll software applications. Kronos experience would be an added advantage. Able to identify issues/problems and escalate matters as necessary. Ability to pay close attention to detail and accuracy.
Remote Work :
No
Employment Type :
Full-time
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more