Generates weekly monthly and ad-hoc reports regarding team and should have exposure to Workday and ServiceNow.
Resolves questions re: workfeed actions enquiries process applications offline requests
Works with ticket & workfeed action distributor to monitor teams workload monitors their performance against workload allocated to them and shares any relevant insights on team performance with their Team Leader. Manages workload distribution related questions.
Manages backup activities in case of absence
Advises on Policy where there is challenge or question provides advice on interpretation and ensures consistency of approach
Coaches and directs team members in regards of queries
Skills:
Previous experience in HR desirable and/or customer service environment essential.
Previous experience using Microsoft Office applications to an advanced level including Excel and Word essential.
Previous experience using cloud-based HR EIC or SAP HR applications and systems desirable.
Fluency in verbal and written English
Workday Experince will be required.
Generates weekly monthly and ad-hoc reports regarding team and should have exposure to Workday and ServiceNow. Resolves questions re: workfeed actions enquiries process applications offline requests Works with ticket & workfeed action distributor to monitor teams workload monitors their perf...
Generates weekly monthly and ad-hoc reports regarding team and should have exposure to Workday and ServiceNow.
Resolves questions re: workfeed actions enquiries process applications offline requests
Works with ticket & workfeed action distributor to monitor teams workload monitors their performance against workload allocated to them and shares any relevant insights on team performance with their Team Leader. Manages workload distribution related questions.
Manages backup activities in case of absence
Advises on Policy where there is challenge or question provides advice on interpretation and ensures consistency of approach
Coaches and directs team members in regards of queries
Skills:
Previous experience in HR desirable and/or customer service environment essential.
Previous experience using Microsoft Office applications to an advanced level including Excel and Word essential.
Previous experience using cloud-based HR EIC or SAP HR applications and systems desirable.
Fluency in verbal and written English
Workday Experince will be required.
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