Office Operations Specialist

PURPOSE OF THE JOB

The Office Operations Specialist global team is responsible for delivering high-quality local support encompassing facility management office management local housekeeping local risk and compliance coordination with external service providers human resources administration finance and accounting.

While the team owns and executes local operations in 13 countries a central team
(based in the Netherlands) defines CPS-wide policies and provides ongoing support and partnership across areas such as Tax Legal HR and IT either internally or through external providers.

KEY RESPONSIBILITIES

• Develops and implements office policies and procedures in liaison with CPS central functional owners to ensure efficient operations.
• Monitors and executes daily office operations in congruence with global policies rules and processes and local regulations.
• Acts as key stakeholder to the functional owners and proactively relays back new insights on local changes related to Tax Finance HR and Legal.
• Ensures and monitors third parties services for facility management and maintain an overview of the local contracts and suppliers.
• Acts as liaison for local IT support and ensures that IT equipment is acquired and in place.
• Perform local HR activities (on- and off- boarding maintenance of employee files liaising with benefit providers)
• Manages the execution of the payroll taking into account local regulations and in close cooperation with external payroll provider
• Ensures security health and safety compliance in cooperation with Global Security and local regulatory.
• Responsible for the payment of invoices bookkeeping and preparation of monthly bank reconciliation statements.
• Provides support with the preparation of the local annual operating budget and ensures monthly monitoring and analyses of variances as well as supporting with the execution of local audit by providing necessary documentation and information.
• Manages and oversees office petty cash and prepares petty cash expenses reconciliation; oversees employees expenses settlements and keeps track of corporate credit cards; keeps track of locally incurred expenses portfolio-related (for appropriate bookkeeping and reporting to Global Finance). 

Qualifications :

REQUIRED QUALIFICATIONS

• Professional Experience

5 years of experience in a similar role that combines finance HR and office administration.

• International Exposure

Experience working within international or multicultural teams demonstrating adaptability and strong communication skills.

Experience working with a central team based in another continent/timezone (EU NAMER/LATAM APAC...) is a strong plus.

• Human Resources Expertise

Solid knowledge of Human Resource Management practices including recruitment employee relations and compliance.

• Finance & Accounting Knowledge

Good understanding of basic accounting principles financial management and local regulatory requirements to support Accounting and Finance external partners operations with budgeting reporting and compliance processes.

CPAK qualification (Certified Public Accountant Kenya) is an advantage

• Office & IT Systems Proficiency

Comfortable using office systems and IT tools to ensure smooth coordination with both global and local IT support. Skilled in streamlining workflows and supporting operational efficiency.

• Local Operations Knowledge

Familiarity with Kenyan regulations and requirements related to office operations HR and finance. Ability to ensure compliance with local laws while aligning with global standards

KEY COMPETENCIES

• Planning and organizing: Determining goals and priorities effectively and stipulating the time activities and resources required to achieve the set goals. 
• Adaptability: Maintaining effectiveness by adapting to changing circumstances tasks responsibilities and people.
• Customer orientation: Investigating customer wishes and needs and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.
• Initiative: Recognizing opportunities and acting on them; self-starting rather than waiting passively to see what happens.
• Judgment: Drawing correct and realistic conclusions based on the information available.
• Decisiveness: Active decision-making; committing oneself by expressing opinions taking action
• Proven ability to multitask and manage crossfunctional responsibilities effectively.

Additional Information :

WHAT WE OFFER

Of course it is a two-way street which means that we offer not only a competitive salary but we believe in a healthy work-life balance. This is what you can expect from us:

• Full-time employment contract for 2 years with possibility of renewal. 
• Salary ranging from KES.28 to KES  gross per year (depending on experience). These ranges are based on full-time availability.
• Target start date: April 1st 2026. 
• This is an inperson role based in Nairobi. While our organization operates on a hybrid model the responsibilities of this position require the role-holder to be present in the office at least Monday through Thursday each week. Flexibility may be available on Fridays depending on operational needs.
• Take advantage of our Flexible Working Guidelines and work up to 10 days per year from abroad anywhere in the world.
• 4 volunteering days per year.
• Competitive benefits package (incl. holidays learning budget pension scheme insurance etc.)

An (online) assessment can be part of the recruitment process. Reference check and background check are part of the final hiring procedure.

To apply: please submit your CV and cover letter in English  

We are an equal opportunity employer. We believe that having a staff with diverse personal and professional backgrounds and lived experiences enhances our ability to meet our mission. All applicants will be considered for employment without attention to race colour religion sex sexual orientation gender identity national origin prior justice system involvement veteran or disability status. All your information will be kept confidential according to GDPR guidelines.

Remote Work :

No

Employment Type :

Full-time