IT Manager
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Job Location:
Phnom Penh - Cambodia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Industry: Construction
Job Summary:
The IT Manager is responsible for overseeing managing and supporting the companys IT infrastructure systems and technology services across real estate development retail operations and related business entities. This hands-on role ensures the stability security and efficiency of all technology platforms supporting offices development projects residential properties and operational businesses.
The role requires close coordination with internal teams and external vendors to ensure uninterrupted operations data security and scalable IT systems that support business growth.
Main Responsibilities:
IT Infrastructure & Systems Management
- Oversee and maintain servers networks storage firewalls email systems and cloud services
- Ensure system availability performance backups and disaster recovery across all locations
- Plan and implement system upgrades expansions and periodic technology reviews
End-User Support & Troubleshooting
- Provide hands-on or coordinated support for hardware and software issues (desktops laptops printers network devices mobile devices and POS systems)
- Troubleshoot operating systems applications email clients connectivity and peripherals
- Establish support procedures and response timelines to minimize downtime
Business Systems & Application Support
- Manage and support core business applications such as accounting systems property management systems POS and collaboration tools
- Coordinate with vendors and consultants for implementation upgrades and issue resolution
- Identify opportunities to improve efficiency through system enhancements and automation
Cybersecurity Data Protection & Compliance
- Implement and maintain basic cybersecurity controls including antivirus firewall policies and user access management
- Monitor system security and ensure secure handling of company and customer data
- Manage data backup recovery and basic incident reporting
Vendor Management & IT Procurement
- Liaise with IT vendors service providers and consultants
- Manage procurement of hardware software licenses subscriptions and maintenance contracts
- Monitor vendor performance costs and contract compliance
Documentation Policy & Continuous Improvement
- Maintain IT documentation system configurations licenses and procedures
- Develop and enforce IT policies related to system usage and data security
- Support management with IT planning reporting and budgeting
Main Requirements:
- Bachelors degree in Information Technology Computer Science or related field
- 58 years of experience in IT infrastructure systems or support roles
- 23 years of experience in a supervisory or IT management position
- Strong hands-on troubleshooting skills across hardware and software
- Knowledge of servers networks email systems backups and basic cloud services
- Basic understanding of cybersecurity principles and access control
- Strong problem-solving organizational and time management skills
- Able to work independently while supporting multiple departments
Key Skills
- Computer Hardware
- IT Experience
- IT Management
- Network Installation
- Vendor Management
- Computer Networking
- Microsoft Windows Server
- Windows
- IT Service Management
- ITIL
- SAN
- Network Architecture
