Victim Assistance Coordinator

Online applications are only accepted for current available positions.

Incomplete applications will be rejected. Resumes are not accepted in lieu of an application and/or the Work History section.

Any position posted may be closed or extended at any particular time during the advertisement period at the discretion of Comal County.

The purpose of this position is to supply support and information to the victims of felony crimes. The information to victims extends past the courts sentencing. This position requires the individual to exhibit compassion and sympathy for the victim of felony crimes. Individual must have a thorough knowledge of clerical and secretarial procedures. The individual will have daily contact with the public governmental officials and other law enforcement agencies. The individual may also help prepare criminal files for felony cases prepare discovery and pull dockets. The person will be using a multi-line telephone and a computer. This position is a backup for the Administrative Assistant I.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Duties include the following:

1. VICTIM ASSISTANCE

• Talk to victims on phone or in person. Act as a liaison between victim and prosecutor.
• Limited counseling for violent crime victims.
• Calculate and show documentation to support restitution requests.
• Contact victim if there is a conflict on restitution figures.
• If a violent crime goes to Jury Trial accompany victim to Courtroom if requested.
• Send restitution figures and information to District Clerks Office for disbursement.
• Work with Probation Office on victim cases and get them any information they may need.
• Send victims and/or family members a letter with court date notices and on the possible parole of defendant.
• Prepare a victim file for personal use when there is a victim involved.
• Be well organized with accurate records of efforts to keep victims informed.
• When needed help pull closed files.

2. MISCELLANEOUS DUTIES

• Complete other duties as may be assigned.
• Attend training seminars regularly.
• Attendance is an essential function of the job.

Note: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is assigned by the supervisor.

EDUCATION and/or EXPERIENCE

High School Diploma or GED equivalent required. The individual should possess a thorough working knowledge of clerical procedures and practices. Must have a demonstrated ability in good public relations skills communication abilities effectively deal with sensitive topics and issues professional demeanor use of a multi-line telephone hands-on computer experience and excellent writing skills. Experience in criminal law would be helpful but not required.

LANGUAGE SKILLS

Ability to read and interpret documents. Ability to communicate effectively with the public and persons in the legal system.

MATHEMATICAL SKILLS

Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions.

CERTIFICATES LICENSES REGISTRATIONS

Legal Assistant certification preferred but not required.

PHYSICAL DEMANDS

This is a sedentary position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel objects tools or controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual will be required to work from 8:00 a.m. to 5:00 p.m. five days per week hours could fluctuate depending on court or project. The office closes for lunch at 12:00 p.m. and reopens at 1:00 p.m. The noise level in the work environment is usually moderate.

*If you require reasonable accommodation in completing an application any pre-employment testing the interview process or otherwise participating in the selection process please direct your inquires to Comal County Human Resources at or.