Director of Operations
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Job Summary
Director of Operations
Bristol Hospital Operations Management Full Time
Competitive salary depending on experience
37.5 hours per week
At Nuffield Health the UKs largest healthcare charity everything we give our patients members and customers would not be possible without you. Your passion your warmth your drive to make a difference. Whether its driving connected health helping the nation transforming experiences or building the career you want we give you the support to do it all. Join our journey. It starts with you.
The Purpose of the role is:
As an integral part ofBristol HospitalSenior Management Team you will support the development of the Charitys overall strategy and be accountable for ensuring operational performance is focused on service excellence. You will contribute to our purpose to build a healthier nation by providing leadership to a broad range of non-clinical services across your hospital to deliver the highest standards of performance and customer service to all key stakeholders.
Operations include but are not limited to business development process improvement facilities management housekeeping administration communication information governance health & safety third party providers maintenance and service contract delivery.
Key responsibilities include but are not limited to:
To support the Hospital Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets
To provide clear leadership and direction for specific services within the organisation in line with Nuffield Health strategic goals
To share knowledge expertise best practice and efficient effective ways of working across the site and with colleagues in Nuffield Health.
Budget management to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information
Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness
Deliver a patient pathway that ensure high levels of customer service to all beneficiaries
Endorse the charitys connected service propositions to the local consumer market in line with the Hospitals sales plan
To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities.
Foster a cross-functional working relationship with other hospitals in the region looking at opportunities to share resource and knowledge.
Coach mentor and role model a Customer First culture.
As Director of Operations you will need to have:
Significant provencommercial experience
Strong influencing skills
Financial management experience and analytical skills
Experience of managing outsourced services
Project management experience
A proven track record of change management
Ideally experience of working in a healthcare or regulated environment
Helping you feel good.
We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options. At Nuffield Health we take care of whats important to you.
Join Nuffield Health and create the future you want today.
If you like what you see why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.
It starts with you.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
As the UK's largest healthcare charity, Nuffield Health exists to build a healthier nation through our hospitals, fitness & wellbeing clubs, healthcare clinics and workplace wellbeing services.
