Field Compliance Program Manager

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The worlds largest businesses critical infrastructure organizations and government agencies rely on Zscaler to secure users branches applications data & devices and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We champion an AI Forward People First philosophy to help us accelerate and innovate empowering our people to embrace their potential. If youre driven by purpose thrive on solving complex challenges and want to make a positive difference on a global scale we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

The Zscaler Field Compliance team is a global group of professionals who are passionate about leveraging Governance Risk and Compliance to enhance our customers security and compliance profile nurturing trusted partnerships and sharing their expertise to drive a secure cloud-enabled digital future cemented by Zscalers capability suite of technologies. Our Field Compliance team members are champions of cybersecurity and compliance innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on customers digital transformations strategies and operations working at the forefront of the worlds cloud security leader.

We are looking for an experienced Field Compliance Program Manager to join our Field Compliance department. This is a on-site role in San Jose CA reporting to the Senior Director of Field Compliance. You will serve as a critical bridge between complex regulatory requirements and our field teams driving pre- and post-sales success through expert compliance support and customer assessments. By providing industry thought leadership and actionable guidance to our engineering and product teams you will ensure our security solutions remain compliant and competitive in an evolving global landscape.

What youll do (Role Expectations)

• Provide high-impact field support through pre- and post-sales compliance efforts customer security assessments and executive briefings

• Drive industry thought leadership by authoring white papers technical blogs and product guides while representing the company at speaking engagements

• Analyze global policies and regulations to provide strategic guidance to product management and engineering teams to ensure continuous compliance

• Manage the customer compliance dashboard to deliver certifications authorizations and knowledge base resources directly to stakeholders

• Collaborate with internal teams to develop training and collateral that simplifies complex compliance concepts for customers and partners

Who You Are (Success Profile)

• You thrive in ambiguity. Youre comfortable building the path as you walk it. You thrive in a dynamic environment seeing ambiguity not as a hindrance but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team not just yourself. You embrace our challenge culture by giving and receiving ongoing feedbackknowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What Were Looking for (Minimum Qualifications)

• 5 years of experience in Governance Risk and Compliance (GRC) within the cybersecurity industry

• Strong technical background in networking and security technologies including Zero Trust (ZTNA) IAM and micro-segmentation

• Proven experience working with frameworks and accreditation programs such as NIST FedRAMP HITRUST or FISMA

• Exceptional communication skills with the ability to translate technical compliance requirements for both business and executive audiences

• Bachelors degree or equivalent professional experience

What Will Make You Stand Out (Preferred Qualifications)

• Relevant industry certifications such as CISSP CISA CRISC or specialized Zero Trust credentials

• Cloud-specific certifications from providers such as AWS Azure or the Cloud Security Alliance (CSA)

• Demonstrated proficiency in strategic field enablement planning and execution

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At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal state and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.