Program Manager III, Central Operations Control Tower
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Central Operations- Control Tower team in Hyderabad is looking for innovative hands-on and customer-obsessed Snr Program Manager. This position will drive process improvements and change management for programs related to capacity and customer experience in EU Middle Mile Network. A successful candidate will have experience managing large and complex projects with bias for action needed in a startup environment.
Successful candidates will be:
Natural self-starters and quick learners who are comfortable leading complex projects.
Experienced managing large data sets involving making hypotheses accessing and prepping data and drawing actionable insights.
Capable of fast-paced decision making and interface regularly with executive leadership.
Great verbal and written communication skills to influence your stakeholders and manage expectations
Key job responsibilities
Build strong partnership with Upstream Program Teams to identify impact of new business initiatives and successfully integrate and deploy them onsite.
Drive network level excellence by designing and implementing systems metrics and programs that maximize compliance productivity and continuous improvement.
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
Work with technology teams and product managers to develop new tools and systems
Support to improve the vision content and delivery of standard work
Analyze and solving operational barriers with a focus on understanding root causes.
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of program or project management experience
- 5 years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Successful candidates will be:
Natural self-starters and quick learners who are comfortable leading complex projects.
Experienced managing large data sets involving making hypotheses accessing and prepping data and drawing actionable insights.
Capable of fast-paced decision making and interface regularly with executive leadership.
Great verbal and written communication skills to influence your stakeholders and manage expectations
Key job responsibilities
Build strong partnership with Upstream Program Teams to identify impact of new business initiatives and successfully integrate and deploy them onsite.
Drive network level excellence by designing and implementing systems metrics and programs that maximize compliance productivity and continuous improvement.
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
Work with technology teams and product managers to develop new tools and systems
Support to improve the vision content and delivery of standard work
Analyze and solving operational barriers with a focus on understanding root causes.
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of program or project management experience
- 5 years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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