Sr. IT System Specialist

Plymouth, MA - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

All while providing pleasant and patient customer service and establishing great working relationships with clients vendors and other members of the team the Senior IT Specialist:

Significantly contributes to our overall IT strategy
Research tests and participates in the selection process and implementation of new technologies
Ensures application system network and data security
Configures installs administers monitors and maintains of our various applications systems and networks
Supports the IT needs of our end users at our corporate offices and schools

Principal Duties and responsibilities:

Significantly contributes to our overall IT strategy and its execution including roadmaps requirements gathering process improvements business needs analysis presentations capital and expense requests and project and program management
Provide Senior-level IT expertise concerning the following technologies:
IT Administration: Domain Administration Active Directory Single Sign On Identity & Access Management DNS/DHCP etc.
IT Security: Data Security & Loss Protection Disaster Recovery / Business Continuity Endpoint Protection Firewalls etc.
Applications: Microsoft Stack; Microsoft O365; SaaS applications etc.
Data: Business Intelligence; Robotic Process Automation; Database Administration
End User Computing: PC Servers Storage Devices iPads Printers etc.
Networks: Routers Switches Firewall VLANS WLANs Internet Connectivity DMZ etc.
Research tests and participates in the selection process and implementation of new technologies
Ensures application system network and data security
Provide Senior-level IT configuration installation administration monitoring and maintenance of our various applications systems and networks
Performs on-site installation and support of application computer server and network technologies at corporate offices and schools
Provide Senior-level IT support of our end users at our corporate offices and schools including:
Walking clients through a series of actions either face-to-face or over the phone to help set up systems or resolve issues
Troubleshoot system and network problems diagnosing and solving hardware or software faults
Replace computer and network parts and equipment as required
Provide support including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Appropriately prioritize troubleshoot and communicate concerning open cases

Minimum Qualifications:

Must pass the Applicant Background Study required by the Department of Human Services.
Must have documentation of U.S. citizenship or eligibility to work in the U.S.
10 years of Information Technology experience
Bachelors Degree or Associates Degree and equivalent experience in a relevant field preferred
Great communication and customer service skills
Wide technical support experience
Team player with the ability to manage competing priorities while servicing our clients effectively
Dynamic energetic motivated positive outlook
Ability to work effectively with minimal supervision
Must have the physical ability to lift up to 50 lbs from a standing position or up to 30-40 lbs climbing a ladder or lift above the shoulders with or without accommodations.
Must be able to bend over and crawl on hands and knees with or without accommodations.

Love Making a Difference Youll fit right in!

As a New Horizon Academy team member theres something special about knowing you make a difference helping us impact the lives of children and their families!

New Horizon Academy is a nationally accredited Early Childhood Educator with locations in Minnesota Iowa Idaho Kansas and Colorado. We are looking for energetic and dedicated IT staff to join our growing company!

We offer a suite of benefits including...

Starting Annual salary: $55000
401K with employer match
Health dental and life insurance
Generous childcare discounts
Career advancement opportunities
Continued Education Training

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities skills or working conditions associated with this position. While this description is intended to accurately reflect the positions activities and requirements management reserves the right to modify add or remove duties as necessary or desired. E.O.E.

Required Experience:

Senior IC

All while providing pleasant and patient customer service and establishing great working relationships with clients vendors and other members of the team the Senior IT Specialist:Significantly contributes to our overall IT strategyResearch tests and participates in the selection process and implemen...

All while providing pleasant and patient customer service and establishing great working relationships with clients vendors and other members of the team the Senior IT Specialist:

Significantly contributes to our overall IT strategy
Research tests and participates in the selection process and implementation of new technologies
Ensures application system network and data security
Configures installs administers monitors and maintains of our various applications systems and networks
Supports the IT needs of our end users at our corporate offices and schools

Principal Duties and responsibilities:

Significantly contributes to our overall IT strategy and its execution including roadmaps requirements gathering process improvements business needs analysis presentations capital and expense requests and project and program management
Provide Senior-level IT expertise concerning the following technologies:
IT Administration: Domain Administration Active Directory Single Sign On Identity & Access Management DNS/DHCP etc.
IT Security: Data Security & Loss Protection Disaster Recovery / Business Continuity Endpoint Protection Firewalls etc.
Applications: Microsoft Stack; Microsoft O365; SaaS applications etc.
Data: Business Intelligence; Robotic Process Automation; Database Administration
End User Computing: PC Servers Storage Devices iPads Printers etc.
Networks: Routers Switches Firewall VLANS WLANs Internet Connectivity DMZ etc.
Research tests and participates in the selection process and implementation of new technologies
Ensures application system network and data security
Provide Senior-level IT configuration installation administration monitoring and maintenance of our various applications systems and networks
Performs on-site installation and support of application computer server and network technologies at corporate offices and schools
Provide Senior-level IT support of our end users at our corporate offices and schools including:
Walking clients through a series of actions either face-to-face or over the phone to help set up systems or resolve issues
Troubleshoot system and network problems diagnosing and solving hardware or software faults
Replace computer and network parts and equipment as required
Provide support including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Appropriately prioritize troubleshoot and communicate concerning open cases

Minimum Qualifications:

Must pass the Applicant Background Study required by the Department of Human Services.
Must have documentation of U.S. citizenship or eligibility to work in the U.S.
10 years of Information Technology experience
Bachelors Degree or Associates Degree and equivalent experience in a relevant field preferred
Great communication and customer service skills
Wide technical support experience
Team player with the ability to manage competing priorities while servicing our clients effectively
Dynamic energetic motivated positive outlook
Ability to work effectively with minimal supervision
Must have the physical ability to lift up to 50 lbs from a standing position or up to 30-40 lbs climbing a ladder or lift above the shoulders with or without accommodations.
Must be able to bend over and crawl on hands and knees with or without accommodations.

Love Making a Difference Youll fit right in!

As a New Horizon Academy team member theres something special about knowing you make a difference helping us impact the lives of children and their families!

We offer a suite of benefits including...

Starting Annual salary: $55000
401K with employer match
Health dental and life insurance
Generous childcare discounts
Career advancement opportunities
Continued Education Training

Required Experience:

Senior IC

Key Skills

Computer Science
Active Directory
Clearance
Facility
HVAC
Linux
Project Management
Troubleshoot
Desktop
Control Systems
Management System
Setup
hardware
Data Analysis
Technical Support

Apply Now

About Company

NHA Careers

New Horizon Academy, a Minnesota family-owned company, has been serving young children since 1971. Discover the difference at New Horizon Academy today!

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