Associate Chief Medical Officer

The Associate Chief Medical Officer is a leader at Hillsboro Medical Center (HMC) and will work in partnership with the Chief Medical Officer (CMO) to assist in leading the hospitals Medical Directors and collaboration with the CMO works as a dyad with the Chief Nursing Officer (CNO) and the Vice President of Ambulatory (VPA) to provide oversight management and strategic direction of Specialty Care Clinics ED Transfer Center Graduate Medical Education department and Informatics and related activities to drive operational performance and strategic initiatives at Hillsboro Medical Center. Acts as a thought-leader in using functional expertise and techniques to support coach and enable HMC executives and operational leaders to deliver outstanding performance. Leads the development and implementation of practices policies and procedures that enable timely informed and financially sound decisions while ensuring compliance with regulatory requirements. Serves as a liaison with partner organizations to facilitate operational and strategic alignment. Develops and maintains a positive work environment that promotes HMC values.

A. Job Duties & Responsibilities

• 1. Functional Leadership. Leads and oversees assigned departments/functions to support strategic initiatives achieve operational objectives and ensure the overall health and success of the organization. Examples of functional responsibilities include but are not limited to:
  • Supports the Graduate Medical Education program and medical education partnerships with OHSU while fostering and maintaining strong collaborative relationships with OHSU department chairs and clinical leaders.
  • Represents HMC in OHSU Health multi-hospital initiatives referral networks and systemwide clinical forums and promotes physician integration referrals and program development in alignment with both academic and community goals.
  • Co-leads regulatory compliance and survey readiness activities with hospital leadership ensuring all clinical services meet or exceed expectations from HFAP Medicare Medicaid and other regulatory agencies.
  • Champions adherence to IOM standards for safe effective patient-centered timely efficient and equitable care.
  • Collaborates with CMO to ensure effective execution of business strategies by aligning people strategies with business requirements to drive high performance.
  • Oversees contracted service providers to ensure contractual obligations are fulfilled and appropriate service levels are maintained.
  • Builds and maintains effective working relationships. Advises and consults with internal and external stakeholders. Represents HMC leadership and serves as a liaison across disciplines. Participates as an active member of various committees; leads work groups projects and committees as needed.
  • Maintains professional skills subject matter expertise and awareness of regulatory changes compliance issues innovations and developments through research and training/continuing education opportunities. Stays abreast of trends and best practices. Ensures programs and records are maintained in good order as required for efficient and effective operations.
• 2. People Management. Leads and manages assigned departments/teams to support workforce satisfaction and engagement and efficient operations. Executes leadership and supervision tasks in an accurate equitable timely and effective manner to meet service and performance expectations. People management tasks include but are not limited to:
  
  • Engages and collaborates with nurses physicians and other clinical staff to ensure alignment with HMC goals and enhance clinical performance.
  • Manages employees from selection and hiring/onboarding through offboarding/separation. Establishes clear expectations and fosters an environment that supports good communication.
  • Coaches mentors and supports staff at all levels of the organization.
  • Takes steps to ensure continuity of operations. Proactively engages in workforce capacity planning leadership development management skill-building and succession planning.
  • Actively monitors and manages employee satisfaction engagement and turnover.
  • Responds to and mediates employee concerns and/or union grievances. Addresses difficult situations in a timely and effective manner.
• 3. Outcomes & Financial Management. Ensures the operational and financial performance of assigned departments/functions through appropriate strategies and objectives.
  
  • Uses effective methods and metrics to measure and monitor performance.
  • Takes initiative to address challenges. Leads and/or engages in performance improvement and quality initiatives.
  • Communicates departmental status updates transparently and consistently.
• 4. Strategy & Planning Leadership. Contributes functional and leadership expertise to lead and support strategic operational and fiscal planning for the organization.
  
  • Develops and leads implementation organization-wide strategies and work plans.
  • Guides and supports subordinate staff in the development of department/function-specific initiatives goals and objectives. Coaches and develops directors and managers as they implement work plans. Ensures that systems are in place to document progress and results.
  • Inspires commitment and leads others to implement and execute plans.
• 5. Performs other related duties and special projects as assigned.

B. Organizational Duties & Responsibilities
Supports and represents Hillsboro Medical Centers mission vision and values.

• 1. Compassion: Creates a welcoming environment of kindness inclusivity and responsiveness
  • Takes a genuine interest in people and their well-being and growth Seeks first to understand; demonstrates empathy Nurtures a culture of safety and support Fosters an environment that supports diversity equity inclusion and belonging Shows gratitude; recognizes contributions and celebrates achievements
• 2. Collaboration: Works with others to improve the health and wellness of Hillsboro & Washington County
  
  • Creates alignment and fosters teamwork by connecting the dots between individual/departmental work and organizational strategies Actively engages others; seeks input and feedback Is accessible and approachable Strives to build and maintain trust Prioritizes timely and effective communication Uses systems-thinking to improve decision-making and design effective solutions
• 3. Excellence: Provides the highest quality of care and service
  
  • Is a role model for personal accountability; holds self to high performance standards Proactively identifies opportunities and seeks solutions Demonstrates commitment to learning and continuous improvement Sets challenging yet attainable goals
• 4. Integrity: Demonstrates honesty transparency and accountability in every task and every interaction
  
  • Demonstrates managerial courage; steps up in challenging situations Communicates honestly and accurately even in difficult circumstances Follows through on commitments and sets a strong example for others Seeks help when needed Actively addresses gossip or misinformation Follows up on quality/safety-related concerns Practices good stewardship with all organizational resources Safeguards confidential information Follows all policies procedures conduct and regulatory requirements

C. Decision Making & Budgetary Responsibilities

• • Responsible for finances and budgets at the enterprise level. Leads the financial operations of the organization. Leads development of operational and capital budgets. Monitors organization-wide financial performance; works closely and proactively advises senior leaders to address any financial challenges that may arise.
  • Acts as a decision maker at the organizational level. Analyzes data and uses sound judgement in making independent decisions.

A. Education & Experience

• Board certified MD or DO from an accredited institution.
• Masters degree (or willingness to complete in 3 years) in a related field (MBA MHA MPH).
• Ten (10) years of clinical practice experience and five (5) years as a leader (director or above) directly supervising staff and clinicians as well as managing and leading through influence.
• Seven (7) years of experience in decision-making role with significant financial and operational impact including both the planning and execution of complex large-scale transformational initiatives.
• Current Oregon medical license or eligible for licensure in Oregon.
• Advanced knowledge of medical practice patient safety and quality standards healthcare regulations and leadership.
• Health care industry and health system operations and best practices.
• Contemporary leadership and management practices.

Skill in:

• Building strong interpersonal relationships.
• Leading and motivating individuals and teams to meet performance goals and navigate change.
• Professional-level oral and written communications; ability to communicate effectively with a variety of audiences.
• Strong leadership facilitation delegation and coaching skills.
• Use of current technology and software programs including Microsoft Office suite (Outlook Word Excel and PowerPoint). Ability to learn and effectively use new technology/systems. High proficiency with EMR and/or other information system functionalities including access to and maintenance of system controls.

Ability to:

• Cultivate effective working relationships with organizational leaders board members providers health care partners employees and others as needed.
• Lead a team motivate individual and team performance and support the development and success of others.
• Organize synthesize and analyze varied and complex data and apply experience and expertise to understand issues and conceptualize and develop effective solutions.
• Maintain composure and professionalism in sensitive or stressful situations.
• Proficient in the use of current technology and software programs including Microsoft Office suite (Outlook Word Excel and PowerPoint). High proficiency with EMR and/or other information system functionalities including access to and maintenance of system controls.
• Identify potential barriers to communication and employ communication strategies appropriate to the audience/situation.
• Develop and maintain timely and accurate records and reports.
• Perform intermediate to advanced math functions as needed to perform departmental recordkeeping budgeting and/or auditing activities and to understand and manage department financial reports and budgets.
• Work independently performing a wide variety of assignments that require the use of independent judgment critical analysis systems-thinking problem-solving organization and prioritization skills.
• Manage sensitive information and maintain confidentiality.

• Previous experience as a Chief Medical Officer.
• Experience working in matrixed organizations and academic partnerships.
• Leadership within a complex health system.
• Training or experience in performance improvement methodology such as Lean Management in Healthcare High Reliability Organizational structure or Six Sigma.
• Experience with process improvement methodologies.
• Bilingual.