People service delivery Fixed Term (fmd)

Responsibilities / Tasks

Join the Global HR Support team within GEA HR Operations. From our hubs in Berlin Bogota and Kuala Lumpur we provide HR support consulting training and resolve queries on a wide range of HR topics raised by employees and managers in over 50 countries worldwide.

Our team covers areas such as onboarding and offboarding learning talent and performance management employee relations employee experience total rewards employee & manager services HR systems and processes.

We are looking for an experienced and motivated People service delivery- Fixed term (f/m/d) to be deployed in Berlinas soon as possible.

• Serve as a key point of contact for employees and managers regarding HR inquiries via ticket systems chat calls and emails escalating to other HR teams when necessary.

• Administer employee lifecycle events including onboarding offboarding and internal changes.

• Maintain and update employee data in HR systems (Workday ServiceNow SAP) with accuracy and attention to detail.

• Prepare and generate HR documents certificates letters templates and reports.

• Document process changes and communicate updates to all relevant stakeholders.

• Ensure compliance with HR processes policies and standards to deliver an outstanding employee experience.

• Support payroll and other HR operational teams as needed.

• Monitor and meet service level agreements operational KPIs and other performance indicators; identify and implement corrective actions when needed.

• Collaborate with the HR Operations team to share best practices and continuously optimize processes.

Your Profile / Qualifications

• Apprenticeship (Ausbildung) University degree in Business Administration Human Resources or equivalent professional training and experience (minimum 2 years).

• Minimum 1 year of HR experience preferably in HR operations administration or data management.

• Strong problem-solving organizational and administrative skills; ability to manage multiple priorities simultaneously.

• Experience delivering high-quality work in a fast-paced international environment.

• Excellent communication and customer service skills.

• Fluent in English(additional languages to be determined).

• PC-savvy with the ability to quickly learn HR systems; experience with Workday ServiceNow SAP and MS Office is a plus.

What we offer:

• Work in an international team at the heart of Berlin-Mitte

• Insight into the dynamic world of an HR Shared Service Center

• Flexible hybrid working model / home office options

• 30 days of vacation

• Monthly Lieferandofood voucher

• JobRad and Urban Sports Cluballowance

• Modern workplace in TOG (THE OFFICE GROUP) light-flooded global shared office concept with free coffee and tea specialties

Did we spark your interest
Then please click apply above to access our guided application process.