CRM Executive – Post Sales (Residential Real Estate)
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Experience:02 Years
Role Summary:
Manage the Home Buyer journey from booking to handover readiness. Act as the primary point of contact post sales ensuring smooth agreement execution collection follow-ups loan coordination query resolution and a positive Home Buyer experience.
Key Responsibilities:
- Conduct welcome calls within 48 hours of booking
- Coordinate agreement execution and track closures
- Follow up on collections as per payment schedules
- Support Home Buyers with loan processing and financiers
- Resolve queries within defined TATs
- Ensure handover readiness through checklist completion
- Maintain accurate CRM updates
- Coordinate with Sales Finance Legal and Project teams
- Strong communication and interpersonal skills
- Excellent follow-up and coordination abilities
- Empathetic customer-focused approach
- Good documentation and CRM discipline
Experience 02 years of experience in CRM or post-sales coordination roles Exposure to real estate post-sales processes preferred
Experience handling agreements collections or loan coordination Familiarity with CRM tools and tracking systems
Salary: 2-3 LPA
CTC:
As per industry standards commensurate with experience.
About the Company
Our client is a professionally managed real estate development companyfocused on delivering quality residential projects with a strong emphasis on transparency timely execution and customer satisfaction. The organization follows structured processes across sales post-sales and handover to ensure a smooth and reassuring Home Buyer experience driven by empathy accountability and operational discipline.
Key Skills
- EAM
- Economics
- IT Business Analysis
- Information Security
- Android Development
