French Customer Advisor for Abbott Diabetes Care Portugal

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

Come and work with us.

Do you want to contribute to healthcare and well-being around the world
Are you French native with strong English communication skills
Looking to make your career in a multicultural environment in sunny and happy Portugal
So we have the perfect opportunity for you!

Your future project: join our French Customer Support team.

Abbott Diabetes Care create breakthrough products in diagnostics medical devices nutrition and branded generic pharmaceuticals that help people lead healthier lives full of unlimited possibilities.

As a customer service specialist in this project your daily responsibilities will include:

  • Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
  • Offer specialized customer support through written and phone communication
  • Provide information regarding purchasing procedures orders tracking and deliveries
  • Build meaningful relationship answering customers questions in a courteous friendly and professional manner
  • Meet and exceed our customer service quality goals compliance regulations and productivity targets
  • Create amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

To succeed in the role you will need to have:

  • Native or proficient level of French (C2)
  • Intermediatelevel of English (at least B2) for training and documentation
  • Strong communication skills with excellent phone conversation skills attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to Portugal

Benefits.

  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here you can improve your quality of life and grow your career.

Apply today!


Required Experience:

Unclear Seniority

Come and work with us. Do you want to contribute to healthcare and well-being around the worldAre you French native with strong English communication skillsLooking to make your career in a multicultural environment in sunny and happy PortugalSo we have the perfect opportunity for you!Your future pro...
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Key Skills

  • Bidding
  • Business Solutions
  • ABAP
  • Business Operations
  • Business Sales
  • Corporate Marketing

About Company

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Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.

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