French speakers- Customer Support- Braga

Braga - Portugal

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for French-speaking professionals to join our team in Braga Portugal as Customer Support Specialists. In this role you will support customers of a global company ensuring a high level of service and customer satisfaction.

Responsibilities

Provide customer support in French via email chat or phone.
Assist customers with inquiries related to products services and account issues.
Resolve customer concerns in a professional and efficient manner.
Ensure customer satisfaction by delivering high-quality service and support.
Document customer interactions and solutions in internal systems.
Follow company policies and procedures to ensure service quality.
Collaborate with internal teams to resolve complex customer cases.

Requirements

Fluent French (C1/C2 level).
Good English level (B2 or higher) for internal communication.
Strong communication and customer service skills.
Ability to solve problems and make decisions efficiently.
Attention to detail and ability to work in a fast-paced environment.
Previous experience in customer service or support roles is a plus.

Location

Braga Portugal On-site

We are looking for French-speaking professionals to join our team in Braga Portugal as Customer Support Specialists. In this role you will support customers of a global company ensuring a high level of service and customer satisfaction. Responsibilities Provide customer support in French via email...