Manager of Community Employment Services
Share
Job Location:
Torrington, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Manager of Community Employment Services
Pay: Competitive exempt-level salary $62K annually
Benefits: Excellent health insurance (NO deductible on most services!) four (4) weeks of vacation in your first year and a comprehensive benefits package
Organization: The Arc of Litchfield County Inc. (LARC)
Location: Litchfield County Connecticut
Position Summary
The Manager of Community Employment Services provides strategic and operational leadership for vocational and employment programs supporting individuals with developmental disabilities in achieving meaningful competitive and integrated employment. This role ensures services are person-centered outcomes-driven and fully compliant with state and federal regulations including Medicaid waiver requirements.
The Manager leads and supports a team of vocational specialists and job coaches builds strong employer partnerships and advances inclusive workforce practices that promote independence dignity and long-term employment success.
Key Responsibilities
Program Leadership
- Develop implement and continuously improve vocational and community employment programs that emphasize person-centered planning and community integration.
- Ensure compliance with state developmental disability service standards Medicaid waiver requirements and organizational policies.
- Monitor program outcomes including job placement and retention and adjust strategies to enhance service quality and effectiveness.
Service Delivery
- Oversee individualized employment plans vocational assessments discovery processes and job matching.
- Ensure staff provide high-quality job coaching on-the-job training and follow-along supports to participants and employers.
- Promote self-advocacy independence and skill development across all vocational services.
Employer & Community Engagement
- Cultivate and sustain partnerships with local employers to expand inclusive employment opportunities.
- Educate and support employers on disability awareness accommodations and inclusive workplace practices.
- Represent the program in community forums workforce development initiatives and employer outreach efforts.
Compliance & Reporting
- Maintain accurate and timely documentation in accordance with Medicaid waiver and state regulations.
- Prepare reports related to program performance participant outcomes and compliance audits.
- Ensure data integrity and adherence to best practices in vocational documentation.
Staff Management & Development
- Recruit train supervise and evaluate vocational staff and job coaches.
- Provide coaching mentoring and professional development in supported employment best practices.
- Foster a culture of respect inclusion accountability and continuous improvement.
Qualifications
- Bachelors degree in Rehabilitation Counseling Social Work Human Services or a related field required
(Masters degree preferred) - Minimum of five (5) years of experience in vocational services or disability employment programs
- At least two (2) years of supervisory or management experience
- Demonstrated knowledge of supported employment principles person-centered planning and Medicaid waiver services
- Strong communication leadership and relationship-building skills with staff employers and community partners
- Valid CT drivers license and reliable transportation
Preferred Certifications
- ACRE Employment Services Certificate Certified Employment Support Professional (CESP) or similar credential
- Training or experience in Customized Employment or Discovery processes
Core Competencies
- Advocacy: Champions inclusion equity and the rights of individuals with developmental disabilities
- Leadership: Inspires and guides teams toward excellence and accountability
- Collaboration: Builds strong partnerships with employers families and community agencies
- Compliance: Maintains high standards for documentation quality assurance and regulatory adherence
Physical Requirements & Work Environment
This position requires the ability to perform a range of physical activities necessary to support individuals in community-based and program settings. The role involves regular movement hands-on support and effective communication throughout the workday.
Candidates must be able to:
- Communicate clearly through speaking and hearing to provide instruction share information and collaborate with individuals served coworkers and community partners
- Use basic computer and writing skills to complete documentation and program records
- Alternate between sitting standing and walking for extended periods
- Bend stoop crouch kneel and reach as needed to support individuals perform job tasks or respond to emergencies
- Use fine and gross motor skills with both hands for tasks such as job coaching handling materials and providing physical assistance when required
- Climb stairs and ramps and navigate varied indoor and outdoor environments
- Drive a vehicle safely and operate foot and hand controls as needed
- Push pull lift and carry up to 50 pounds with occasional lifting of greater weight as required by the role
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Required Experience:
Manager
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
The Arc of Litchfield County empowers individuals with intellectual & developmental disabilities through inclusive programs, residential support, and advocacy.
