Customer Service representative

Sacramento, CA - USA

Monthly Salary: USD 60000 - 60000

Experience Required: 0-1years

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

A Customer service representatives job is to provide excellent customer service by answering product questions recommending processing sales and ensuring a positive experience while also handling store tasks like restocking organizing the sales floor managing inventory and contributing to sales goals through upselling and promotions. They act as the main link between customers and the company needing strong communication and product knowledge in various settings from physical stores to online chat.

Requirements

customer Engagement: Welcome customers understand their needs provide information and offer solutions.
Upselling & Promotions: Suggest complementary products and inform customers about sales loyalty programs and credit cards.
Problem Solving: Address customer complaints and issues professionally.
Product Expertise: Stay updated on new products features and benefits.

Required Skills:

Customer service

Required Education:

Diplomat

This is a remote position. A Customer service representatives job is to provide excellent customer service by answering product questions recommending processing sales and ensuring a positive experience while also handling store tasks like restocking organizing the sales floor managing inventory...