Enrollment Operations Assistant

Duties/Responsibilities

• Perform significant data entry verification updates evaluations and reviews using multiple student information databases to include the CRM.

• Create queries in the CRM to assess critical data points needed or missing (such as student type status term etc.).

• Assist with performing data imports and exports from the CRM to support enrollment initiatives that may involve other campus units and divisions.

• Handle telephone and email inquiries.

• Perform duties involving document management scanning indexing and verifying documents and data. Manage incoming mail processes for marking documents as received and scanning materials after review.

• May correspond with students about application statuses questions requests or decisions rendered on applications regarding admissions.

• May track and pre-treat college transcripts following procedural training documentation and guidance from functional leads and supervisors.

• Perform a broad array of admissions processing and customer service functions.

• Maintain a strong working knowledge in various steps of the enrollment process including specialized areas such as financial aid orientation and advising.

• Demonstrate strong team relationships by working collaboratively with direct team and other departments.

• Assist Assistant Vice President for Undergraduate Admissions and/or Director of Undergraduate Admissions with special projects as identified.

• Other duties as assigned.

Required Knowledge and Skills

• High school diploma or GED required.
  
  
• Three years of business office experience or a combination of education and experience required.
  
  
• Ability to communicate effectively both orally and in writing with various constituents including students professional organizations government agencies vendors and other offices within the University.
• Must be able to shift priorities at a moments notice and several times throughout the day.
  
  
• Refined organizational and time management skills required.
  
  
• Demonstrated computer data entry and word processing skills required. Experience with and understanding Microsoft Office particularly Outlook Word Excel and PowerPoint are required.
  
  
• Ability to manage multiple projects with a high level of accuracy on tight deadlines in a fast-paced environment with frequent interruptions required.
  
  
• Ability to assume responsibility and work under limited supervision exercising independent judgment required.

Preferred Knowledge and Skills

• Associate degree or previous college coursework strongly preferred.

Regular Work Hours/Travel Requirements

About USI

The University of Southern Indiana is a public higher education institution located on a beautiful1400-acre campus in Evansville IN. We offer employees exceptional benefits! Benefits for thisposition include:

• Affordable medical dental vision life and short term and long-term disability insurance plans.
• Retirement plan where the University makes the total contribution equivalent to 7% of annual salary.
• Full tuition fee waiver for employees/75% for spouses and dependent children.
• Accrue up to 10 paid vacation days per fiscal year accrual increases after 4 7 and 11 years of service

For more information about the benefits that USI offers please visit Process

• Resume

Pre-Employment Screening

A background check will be required for employment in this position.

Authorization to Work in the United States

USI will not sponsor an employment-related visa for this position.

Interview Accommodations

Persons with disabilities requiring accommodations in the application and interview process please contact the Associate Director of Human Resources Constance Hermann at or . Contacting the Associate Director of Human Resources is intended for use in seeking disability-related accommodations only. For general applicant inquiries contact Human Resources at or .

EEO Statement

USI is an Equal Opportunity Employer as to all protected groups including protected veterans and individuals with disabilities