Business Analyst
Share
Job Location:
New York City, NY - USA
Yearly Salary:
$ 100000 - 135000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: New York NY (Flatiron Manhattan)
Work Model: Hybrid (2 days on-site / 3 days remote)
Contract Type: W2 Full-Time Permanent Position with Benefits
Salary Range: $100000 $135000 USD annually
Role Overview
We are seeking an experienced Business Analyst to support the design and delivery of modern client-facing digital solutions. This role focuses on translating business needs into clear functional requirements working closely with stakeholders designers and technical teams to deliver high-quality scalable solutionsprimarily within Salesforce and client engagement platforms.
The Business Analyst will play a central role in discovery solution design validation and continuous improvement across complex enterprise environments.
Key Responsibilities
Business Requirements & Discovery
- Lead discovery workshops with business stakeholders to understand objectives processes and operational constraints.
- Analyze and document business requirements using structured formats such as user stories workflows and acceptance criteria.
- Translate business needs into functional requirements aligned with Salesforce and client engagement platforms.
Solution Design & Validation
- Collaborate with technical teams to ensure solutions align with business expectations and platform best practices.
- Support validation of prototypes mockups and delivered features throughout the project lifecycle.
- Ensure functional consistency from design through deployment.
Stakeholder Communication
- Act as a liaison between business users developers designers and project managers.
- Manage requirement clarifications scope changes and alignment across stakeholders.
- Maintain a shared understanding of objectives dependencies and constraints.
Process Mapping & Optimization
- Analyze existing business processes to identify inefficiencies and improvement opportunities.
- Recommend enhancements to improve user experience operational efficiency and platform value.
Data & Systems Analysis
- Analyze data models integrations and information flows across Salesforce mobile applications and connected systems.
- Assess impacts of functional changes on data interfaces and downstream systems.
- Support data validation reconciliation and quality controls.
Continuous Improvement
- Identify opportunities to optimize processes and improve platform usage.
- Stay informed on industry trends platform enhancements and client feedback to drive continuous value
Experience
- 5 years of experience as a Business Analyst in enterprise or consulting environments.
- Experience working on client-facing digital platforms; exposure to Salesforce strongly preferred.
Core Skills
- Business process analysis and optimization.
- Functional specification writing and collaboration with engineering teams.
- Strong stakeholder communication and presentation skills.
- Ability to work autonomously in fast-paced high-pressure environments.
- Experience defining KPIs and tracking performance improvements.
Technical Knowledge
- APIs and data flows.
- Identity management and SSO concepts.
- Basic understanding of event-driven architectures.
- Data migration data loads and data quality rules.
Tools
- Jira Confluence.
- Process and journey mapping tools (Miro Lucid Visio).
Profile
- Analytical detail-oriented and solution-focused.
- Strong communicator and collaborative team player.
Benefits
- Bonus: Up to 10% annually
- 401(k) with company match
- $600/month health insurance allowance
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
