NCDOT Business Operations Intern

Agency

Dept of Transportation

Division

Secretary

Job Classification Title

S-Education & Training (S)

Position Number

Grade

TS

About Us

Its the mission of the NC Department of Transportation to connect people products and places safely and efficiently with customer focus accountability and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Summer 2026 (May 2026 - July 2026)
Full-time Work Schedule
Monday- Friday 40 hours per week

Position: Business Operations Intern
Location: On-site. 1405 N. Church Street Rocky Mount NC 27804
Internship Duration: 10-week internship (May 26 2026 to July 31 2026)

About the Internship:

Are you interested in developing strong business operations technical and data-management skills in a fast-paced public service environment Join NCDOTs Data Management Services team as a Business Office Intern where you will support critical initiatives related to system transitions records compliance and operational improvements. This internship supports the Data Control unit and related stakeholders by assisting with system testing Standard Operating Procedure (SOP) updates file retention requirements and the transition of Law Enforcement agencies to the NCCRIS program.

This role offers hands-on experience working with technical systems operational documentation and cross-functional teams to ensure accurate compliant and efficient management of motor vehicle and law enforcement data.

Key Responsibilities:
Assist with updating the audio/visual sections of Standard Operating Procedures (SOPs)
Support User Acceptance Testing (UAT) activities including system validation and documentation
Provide guidance and support related to report deletion processes and file retention requirements
Assist with the transition of Law Enforcement agencies to the NCCRIS program
Support records management activities to ensure compliance with State and Federal requirements
Collaborate with internal teams and external stakeholders to resolve system and process issues
Assist with report handling system testing and operational documentation updates
Perform general business office support tasks including document preparation research and coordination across teams

Ideal Candidate:

We are seeking a highly organized detail-oriented and proactive individual pursuing a degree in Business Information Systems Computer Science Criminal Justice Public Administration or a related field. The ideal candidate demonstrates strong analytical thinking clear communication skills and the ability to work effectively with multiple stakeholders while managing technical and operational tasks.
Preferred Skills and Knowledge:
Technical and data-management skills including system testing and report handling
Experience or interest in records management and file retention requirements
Ability to analyze processes identify issues and recommend logical solutions
Strong written and verbal communication skills
What Youll Gain:

Hands-on experience supporting business operations system testing and data compliance initiatives
Exposure to User Acceptance Testing (UAT) and operational system transitions
Practical knowledge of State and Federal statutes governing public records and data retention
Experience working with law enforcement data systems and interagency coordination
Weekly mentorship training opportunities and performance feedback
The opportunity to contribute to high-impact projects that improve system accuracy compliance and service delivery

Knowledge Skills and Abilities/Management Preferences

Application Requirements:

To apply for this internship please submit the following documents:

Resume:

• Highlight your educational background relevant coursework skills work experience and extracurricular activities that demonstrate your qualifications for the position.

Academic Transcript:

• Provide an unofficial or official transcript that lists your completed coursework grades and current GPA. This will help us assess your academic qualifications and areas of study.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Eligibility Requirements:

• Must be a currently enrolled full-time student in a bachelors masters or professional level program at an accredited or recently graduated from a North Carolina Historically Black College/University (HBCU) or Minority Serving Institution (MSI) by May 2026.
• 24 credit hours completed.
• Minimum overall GPA of 2.5 (on 4.0 scale)
• Has legal right to work in the U.S. and do not need sponsorship
  

To help you with your interview we suggest that you do your research: know some background about NCDOT and the business area to which you are applying. We also suggest that you practice your interview skills by discussing your experience and job history with a family member friend or mentor.

Apply Today to gain practical experience and contribute to impactful transportation projects!

More Information About The Office of HBCU Outreach:

Website:NCDOT: HBCU/MIHE Internship Program

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Alexis Leanne Palcher

Email: