Executive Assistant , Trustworthy Shopping Experience Operations

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced exciting and growing organization. We are looking for someone to support two Directors on our Trustworthy Shopping Experience team in Seattle WA.

The Trustworthy Shopping Experience (TSE) team strives to guarantee customers a worry-free shopping journey on Amazon. We provide a trustworthy listing discovery experience by (1) eliminating catalog defects and discovery risk and (2) ensuring listings are compliant with regulations and policy. We provide a trustworthy order experience by (3) connecting customers with selling partners with a good track record of order performance (4) ensuring customers receive authentic products in the condition they expect and (5) in the rare chance the order experience does not meet customer expectations protecting them by making things right with our A-to-z Guarantee. We do all of this in close partnership with our selling partners and we work hard to (6) provide selling partners a positive and friction-free experience. Last we fully recognize we are not perfect and (7) we leverage our incident management process to embrace anecdotes of negative customer and selling partner experiences as opportunities to eliminate root causes of defects.

This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars planning and organizing events of all sizes and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.


Key job responsibilities
Management of multiple complex calendars meeting prioritization and large scale meeting coordination
Coordination and planning of domestic and international travel including organizing trip agendas and local logistics
Completing expense reports and managing corporate card purchases; participation in budget planning and tracking as needed
Managing other core administrative activities (space planning new-hire onboarding team morale events)
Planning and coordinating team activities and events
Tracking and helping to drive completion of key deliverables for team and executives following up on key items
Having fun at work and helping others do the same

About the team
The Trustworthy Shopping Experience (TSE) Operations teams vision is to be the most trusted investigation-based and compliance-based operations service provider who empower and service business both sellers and selling platforms to build and guarantee a safe trustworthy and compliant shopping experience inside and outside Amazon. Our mission is to make quick accurate decisions that protect Customers while enabling Brands and Selling Partners to succeed. We do this at scale for both internal and external customers through technology and selective use of expert human judgment all while keeping costs low. We do all this while ensuring a culture of learning development and fun to be a part of.

- 5 years of senior level leadership support or 3 years of Amazon experience
- High school or equivalent diploma
- Experience with Microsoft Office products and applications
- Experience with executive level calendar management
- Experience handling administrative details independently while exercising good judgment in keeping team members adequately informed
- Experience with domestic or international travel coordination
- Strong organizational communication and interpersonal skills
- Strong organizational communication and interpersonal skills

- Experience leading process improvements
- Experience in a fast-paced high-tech company
- Experience with work space planning/management
- Bachelors degree
- Superior attention to detail and ability to meet tight deadlines
- Ability to complete complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Strong analytical skills
- Demonstrated ability to design and improve processes
- Ability to prioritize and handle multiple assignments at any given time
- High level of integrity and discretion
- Impeccable attention to detail
- Ability to work effectively with minimal supervision

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 82700.00 - 129800.00 USD annually