Customer Service

Columbus, NE - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Summary

The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced hands-on environment. Training on product knowledge of building materials for the drywall industry will be provided.

Duties & Responsibilities

Provide professional phone face-to-face and written customer communications.
Greet customers and determine problems orders or reasons for calling.
Identify when to route questions to sales staff.
Take orders at the sales counter and over the phone.
Use company computer systems for order entry.
Complete sales orders and tender cash sales.
Develop product knowledge to assist customers.
Maintain a clean and properly stocked showroom.

Basic Qualifications

High school diploma or GED equivalent.
Ability to self-manage and interact comfortably with the public.
Strong organizational skills and attention to detail.
Bilingual preferred.
Strong computer skills.
Communicate professionally both verbally and in writing.

Physical Requirements

Remain in a stationary position in an office environment approximately 70% of the time.
Occasionally move about the office.
Operate basic office machinery.
Work primarily in an office environment.

Required Cognitive Skills

Problem solve and prioritize tasks.
Manage stress and deadlines.
Multitask effectively.
Analyze information and communicate solutions.
Demonstrate sound judgement and initiative.

This job description is subject to change at any time.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement.

Job Location: Above Structure 1 - Columbus

4140 Fisher Road Columbus OH 43228

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc. including all its subsidiaries provides job opportunities to qualified individuals without regard to actual or perceived race color creed religion national origin sex gender age disability gender identity sexual orientation citizenship status uniform service veteran status marital status genetic information physical or mental disability or any other characteristic in accordance with applicable federal state and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position please contact Human Resources at US: 855.556.3221 or by email to: with the nature of your accommodation request and include the Business name location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen as permitted by law.

Competitive weekly/bi-weekly pay discretionary bonuses 401(k) with company match Employee Stock Purchase Plan paid time off (vacation sick volunteer holidays birthday floating) medical/dental/vision flexible spending accounts company-paid life and short-term disability plus optional long-term disability and additional life insurance.

Position SummaryThe primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced hands-on environment. Training on product knowledge of building materials for the drywall industry wi...

Position Summary

Duties & Responsibilities

Provide professional phone face-to-face and written customer communications.
Greet customers and determine problems orders or reasons for calling.
Identify when to route questions to sales staff.
Take orders at the sales counter and over the phone.
Use company computer systems for order entry.
Complete sales orders and tender cash sales.
Develop product knowledge to assist customers.
Maintain a clean and properly stocked showroom.

Basic Qualifications

High school diploma or GED equivalent.
Ability to self-manage and interact comfortably with the public.
Strong organizational skills and attention to detail.
Bilingual preferred.
Strong computer skills.
Communicate professionally both verbally and in writing.

Physical Requirements

Remain in a stationary position in an office environment approximately 70% of the time.
Occasionally move about the office.
Operate basic office machinery.
Work primarily in an office environment.

Required Cognitive Skills