ServiceNow Developer ITAM

Canadian Imperial Bank Of Commerce

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

Whatyoullbe doing

Youllbe joining CIBCs Employee Technology Service Enterprise Service Management and Automation Development team whereyoullhelp foster innovation and support our digital and agile transformation by enhancing our clients banking experience. As an ITAM ServiceNow Developeryoullbe responsible forthe technical design development support troubleshooting and integration of cross-functional multi-platform application systems.Youlllead the design and development of cost-effective innovative solutions to meet businessobjectiveswhilemaintainingexisting applications.Youllalso collaborate with other functional teams activelyparticipatein Scrum ceremonies and expand the technical capabilities of the team.

At CIBC we enable the work environment mostoptimalfor you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Howyoullsucceed

Collaborative development Contribute to agile team goals by working with other functional teamsparticipatingin Scrum ceremonies and expanding the technical capabilities of the team. Lead the design and development of cost-effective innovative solutions to meet businessobjectiveswhilemaintainingexisting applications.
Programming ability Perform and coordinate complex application programming activities within the Scrum team including developing specifications coding testing debugging adjusting and documenting to ensure successful implementation and maintenance of programs. Design the applications technical infrastructure using specific databases programming languages utilities and Test-Driven Development (TDD).
Lead and influence Lead code review sessions and ensure overall code quality aligns with business and project requirements. Monitor production and user acceptancetesting andtroubleshoot complex problems on applications and technologies.Assistin the transformation from Waterfall to Agile methodologies and practices.

Who you are

You candemonstrateexperience of 3 years in.ServiceNow developmentand are skilled in ServiceNow IT Asset Management (ITAM). You have hands-on experience designing developing andoptimizingITAM solutions within the ServiceNow this roleyoullfocus on implementing and supporting Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities ensuringaccurateasset lifecycle management compliance and cost optimization.Youllwork closely with stakeholders architects and operational teams to deliver scalable out-of-the-box (OOTB) aligned ITAM solutions. Experience with ITAMAsset and License Management including implementing and supporting end-to-end asset lifecycle processes (request procure receive deploy maintain retire); configuring software models license models normalization rules for software and hardware models and reconciliation processes; ensuring accurate entitlement tracking compliance reporting and optimization recommendations; and managing software entitlements for products and models is a strong asset. Experience with Hardware Asset Workspace Software Asset Workspace and hardware and software product lifecycle management is valuable. You should also be able to debug and resolve issues related to hardware/software models software installations asset-CI synchronization and hardware/software lifecycles.You have experience with CMDBDiscoveryand third-party discovery tools to ensureaccurateasset data populationand exposure toSCCM-SGC andWorkspaceOneUEM integrations.You maintain CMDB relationships and data quality aligned with CSDM standards and can troubleshoot data discrepancies between CMDB assets and discovery sources. Strong knowledge of MID servers and the ECC queue is.
You give meaning to data.You can build dashboards and reports for asset complianceutilization and cost optimization. Support audits and compliance initiatives by providingaccurateand traceable asset data.
Youremotivated by collective success.You willcollaborate with ITSM CMDBOperations CSDM and Security teams. Participate inrequirementsgathering solution design and technical documentation. Support testing upgrades and platform releases. Provide support for ITAM-related incidents and enhancements.
You know that details matter.You notice things that othersdont. Your critical thinking skills help to inform your decision making.
Values matter to you.You bring your real self toworkand you live our values - trust teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay 14th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Troubleshooting Hardware Asset Management (HAM) IT Service Management (ITSM) ServiceNow IT Operations Management (ITOM) ServiceNow Platform

Required Experience:

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningf...