Business Relationship Officer, Payloft
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
DUTIES AND RESPONSIBILITIES:
- Support the development and execution of Paylofts payment solutions within the e-commerce group.
- Oversee day-to-day digital payment operations including transaction monitoring reconciliation and issue resolution.
- Collaborate with product technology and compliance teams to design and improve payment workflows.
- Conduct market research to identify opportunities for innovation in e-commerce payments.
- Ensure adherence to financial regulations risk management policies and compliance standards.
- Provide insights on customer and merchant feedback to improve Payloft products.
- Prepare reports and dashboards to track KPIs and department performance.
- Assist in onboarding and supporting merchants and partners using Payloft solutions.
KEY PERFORMANCE INDICATORS
As agreed from time to time based on business exigencies.
KEY COMPETENCY REQUIREMENTS
Knowledge/Experience:
- Strong understanding of payment systems digital wallets and online transaction processes.
- Familiarity with regulatory frameworks risk management and compliance in financial services.
- Excellent problem-solving analytical and communication skills.
- Proficiency in MS Office payment platforms and relevant fintech tools.
- Ability to work collaboratively in a fast-paced innovative environment.
Preferred Attributes:
- Experience with APIs and payment integrations.
- Knowledge of emerging fintech trends (blockchain BNPL digital currencies).
- Project management and stakeholder engagement experience.
Skill/Competencies:
- Strong interpersonal skills.
- Excellent written/oral communication skills.
- Strong analytical skills.
- Organizational skills.
- Confident negotiator and ability to close the right type of business deals at the highest level.
JOB REQUIREMENTS
Education:
Bachelors degree in Finance Business Administration Economics Computer Science or a related field.
Experience:
Minimum of 3 years of relevant work experience in fintech digital payments e-commerce or financial services. Post NYSC experience.
Required Experience:
Unclear Seniority
Key Skills
- Academics
- Customer Service
- Bid
- Infection Control
- Arabic Cuisine
About Company
UP® otherwise known as Unified Payments or Unified Payment Services Limited is a group of companies with services including Financial Technology, Banking, Payment Scheme, Digital Commerce, Value Added Service, Payment Solutions, Software Solutions, etc. The UP® Group comprises (i) UP® ... View more
