Without Experince German Speaking Junior Customer Support in Lisbon
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
- Provide exceptional customer support to German-speaking clients via phone email and chat.
- Address and resolve customer inquiries regarding products and services.
- Ensure customer satisfaction by delivering accurate information and solutions.
- Collaborate with team members to continuously improve processes and service quality.
- Accurately document customer interactions and update internal systems.
Requirements:
- Fluent proficiency in German.
- B2 level English (both written and spoken).
- Strong communication and problem-solving skills.
- A customer-centric mindset with the ability to remain calm under pressure.
- Willingness to work rotational shifts.
- Experience in customer support is a plus but not requiredfull training will be provided.
Compensation & Benefits:
- Competitive salary with the potential to increase through bonuses.
- Bonuses available for achieving key performance targets.
Relocation Support:
For candidates moving from outside Continental Portugal:
- Full bureaucratic support in obtaining necessary documents (NIF and NISS).
- Assistance in finding accommodation tailored to your needs.
- A relocation bonus of 2500 gross paid with the first payroll cycle. For candidates relocating from within Portugal (100 km or more from Lisbon):
- A 1000 gross relocation bonus to assist with your move.
Why Join Us:
- A welcoming and supportive team environment.
- Full training provided for candidates with or without experience.
- Career growth opportunities within the company.
- The chance to make a real impact by delivering high-quality customer service to valued clients.
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