German-Speaking Customer Service Specialist
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
German-Speaking Customer Service Specialist
Location: Lisbon Portugal
Work Type: On-site
Job Description
We are looking for a German-speaking Customer Service Specialist to join a team in Lisbon. In this role you will assist customers with inquiries and provide support related to digital marketing and web-related topics while ensuring a high-quality customer experience.
Responsibilities
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Provide customer support via phone email or chat
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Assist customers with inquiries related to digital tools and services
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Troubleshoot issues and provide effective solutions
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Maintain accurate records of customer interactions
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Ensure high levels of customer satisfaction
Requirements
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Fluent German
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Good level of English
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Experience or knowledge in digital marketing and/or web design (mandatory)
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Strong communication and problem-solving skills
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Customer-oriented mindset
Working Hours
Sunday Friday
05:00 20:00 (rotational shifts)
Days Off: Saturday 1 rotational day
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Transportation support: Uber reimbursement up to 25 for early shifts starting at 05:00
Salary & Bonus
1100 gross salary (paid over 14 months)
180 complexity bonus (paid over 11 months)
Contract
Fixed-term contract (CDD) 6 months
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
